Windows 10: Email and 2fa problem

Hello guys,thanks for speding your time by helping me,i have a serious problem,my problem is that i dont have acces to my email and 2fa mobile app that is linked to my microsoft account,i have some info that may help you,i need the account because this account is linked to an epic account wich i had for over 4 years and i cant connect anymore,pls help me:`

:)

 

Grandparents Account Locked 2FA set to Landline

Good morning,

My grandparents have locked the Microsoft account and are unable to receive the 2FA code. Apparently they got confused when setting 2FA and entered their landline which can't receive text messages. I'm not seeing any other option to send the code to their email for verification.

Account recovery seems to be denied because 2FA was enabled. What next steps can we take?

 

GMAIL 2FA Authentication Question

Thanks for replying. Apologies, but I was reluctant to use the link that you supplied. I do not want to remove text and call. I do not want text or call to be the default options which it is now after I reset my password. I want to add Use Backup Codes to the main options as well as the GOOGLE Authenticator option. And I do not see that now. Only this:

And when I click on 2 Step Verification it shows this:

Which is why I am still mulling over the option to remove my phone number and disable 2FA and start over. I'm hoping if I do that and do not enter my phone number first I will get the options back of using the Backup Codes and the Authenticator app and then add my phone number and hopefully this time the phone number will not be the default option. What do you think?

 

2FA on account

Hi, I wanted to add 2FA on a microsoft account. I use the default mail app on 2 windows 10 pc's with outlook email addresses. I assumed when I activated 2FA that I would need to create an app password for each of the pc's. Do they need new app passwords or will they continue to work as before with 2FA enabled. Hope this makes sense thanks