Windows 10: email application appears to hang

here is my installed version info...


Edition Windows 10 Pro


Version 20H2

Installed on ‎10/‎15/‎2020

OS build 19042.685

Serial number 022266344553

Experience Windows Feature Experience Pack 120.2212.551.0


The email app on my surface pro hangs, i can not send email, but it does receive email. I have 3 email accounts setup. Microsoft, Gmail, and a third old internet provider road runner.


Here are the hardware details

Device name ronssurfacepro
Processor IntelR CoreTM i7-4650U CPU @ 1.70GHz 2.30 GHz
Installed RAM 8.00 GB
Device ID 5396E805-1EEC-464B-B7BF-99835692D751
Product ID 00330-80000-00000-AA093
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points



I tested my gmail account on the web and it works fine on the web

:)

 

E72 EMail Client hanging Please helppp

Following are the issues that I am facing since the upgrade of my E72-1 FW from 031 to 051:-

• I have configured Gmail IMAP on my mobile but now it often hangs the application after few hours and I cannot receive any emails. The only solution is to reboot the phone.
• I have Mail for Exchange also, it never faces any issues, But now I often face a delay of few minutes before I can access the latest EMail from my mailbox on the server.
• For some reason my Nokia Messaging Account has been cancelled, Not sure why... So I am unable to access Yahoo Email as well.

So the major issue that I am facing is Hanging of the EMAIL application.



Steps that I have performed till now:-

• Hard Formatted my phone when it was at FW 031.
• Then installed FW 051.
• Again formatted the phone.
• Restored Default Settings
• Formated the MMC card
• Then installed couple of apps and configured the EMAIL.

Please let me know incase others are also facing this EMAIL hang issue.

 

Application not appearing anywhere on the screen

Hi,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

• How did you downloaded the application is it through windows store or browser?

I would suggest you to check in downloads folder in the file explorer.

Follow the below steps.

• Press windows key + E.
• Click on the This PC.
• Select the download folder & check if application is downloaded.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.

 

email attachments

Hello Allan,

To attach a document file on an email, you can follow the step given below:

For Windows 10 Mobile:

• Launch to File Explorer app.
• Press and hold the file that you need to attach on the email, and select
  Share button.
• Select Outlook Mail on the suggested applications.

For Windows Phone 8.1:

• Download and install
  Files app.
• Launch Files app.
• Tap and hold the document that you need to attach on the email, and select
  Share button.
• Select the Mail app on the suggested applications.

Feel free to post back if you have other queries.