Windows 10: email hyperlink

Hi,

I cannot open Hyperlinks sent to me by email.

:)

 

windows 10 hyperlink opening

Hi Steve,

Sorry for the delay in response.

• Do you have Internet Explorer set as a default program?
• Do you face the issue only with the hyperlinks from an email?
• On which email application do you face this issue?

We would suggest you to copy the hyperlink or use an hyperlink from a wordpad and check if you face the same issue.

Get back to us with the details to further assist you.

 

email


My system is Windows 10, my browser is Google Chrome and my email is Windows live. When I open a hyperlink I get a blank/black page listed as "Untitled". Any suggestions?

 

Hyperlinks are not active in received email

Hi cmcfarling09,

Welcome to Microsoft Community. I’m happy to assist you with your concern, about hyperlinks are not active when received as email.

I understand how tough it is to have this kind of issue with your SkyDrive. We would like to ask a few questions in order to isolate the source of the issue and to provide you with a concrete solution to resolve your problem with SkyDrive.

• Can you provide us detailed and exact steps on how your share the picture from your Windows phone?
• Does the same issue occur when you share the picture as email on PC using a web browser?
• Are you sending the picture as an email or are you just copy and pasting the link when creating an email?
• Does the same issue occur when using other web browsers?

As an initial troubleshooting, we would like you to just manually create a hyperlink of the picture with a word and also try sending the picture via email instead of get a link.

Please let us know of the result, so that we can assist you to the next step of the process.

Thank you.