Windows 10: email scrolling

I am unable to scroll in win10 email - please help...

:)

 

Email contacts missing

1. If you open Mail app and click the + sign for New mail > type first couple of letters of a contact name > will a list of suggested names appear ?

2. Go to All apps > scroll to P > click People. Is the contact list there ?

 

Yahoo Email Contacts List

At work I have a rather large list of contacts, sometimes I have multiple email addresses within one single contact. For example, lets say I have a contact "Bob", within that contact I have L: emailaddress1@techpowerupisawesome.com and L: emailaddress2@techpowerupisawesome.com. When I begin a new email, if I type "Bob", both of these addresses will appear, but I can only select one. I'd like to select both without having to retype Bob to make the list appear again to click the other.

I'm aware you can click the "To:" button to make the list of contacts appear, but you need to scroll down and find your contact, then shift click to select them all. Scrolling around can be troublesome with the amount of contacts I have. I'm not really interested in making groups for various reasons.

So is what I'm trying to do possible or am I asking too much?

 

not scrolling

Hi Donna,

This may have occurred due to a mouse driver conflict or a hardware issue that caused this. For us to help you with this, kindly answer the following questions:

• What is the make and model of your mouse? Is it wired or wireless?
• Have you made any recent changes to your computer?
• What troubleshooting steps have you done so far?

On the other hand, we suggest that you check this
article. Kindly perform the steps as our initial troubleshooting and see if there will be any changes on scrolling.

Kindly get back to us further assistance.