Windows 10: email

Ihave COX email on my main computer and it works. COX web mail works. However COXcannot get my email on any computer or my 2nd computer with 2 hard driveswhich are Windows7 and Windows10. My laptop can no longer get email, my phoneand table no longer has Internet and this happen all at once. After 30 phonecalls and 20 hours Cox still cannot get me on the anything except my maincomputer. I got a 2nd email but it doesn’t work. I’ve had COX for 10years and this is the first time they could not solve my problem.I think I’m going to have to drop COX and gowith another Internet provider. Any suggestions?


:)

 

Windows 10 freezes when trying to backup a system image or when doing a chkdsk.

I have a c drive which is an ssd and a d drive which is a hdd.

The ssd back up works fine. A backup or chkdsk of the hdd freezes. What can I do to fix the problem?

 

Fixing Error Code Ox80508023, Removal of Trojan:Win32/Derbit.B

I followed all the steps you have recommended, rebooting or restarting after each step, but Windows Defender just keeps finding the Malware but does not REMOVE it from my system/computer.



I downloaded and ran each of the following:



Emsisoft“EEK”


MS Safety Scanner


RESET both of my 2 Browsers IE (ver 11) and Google Chrome (latest version) following your links


Malwarebytes Anti-Malware



While my system works fine the Malware is not removed.



See a picture of the screen shot below from Windows Defender after doing ALL of the above (after taking the picture I clicked onto REMOVE ALL, each time):



file too big to insert



How do I remove this entirely from my system?



Thank you, Paul

 

I had a similar problem accessing my email from my android phone. What worked for me was to configure it to use IMAP instead of POP. This was mentioned in the FAQ on my ISPs website.

 

Cox tried IMAP but that didn't work.