Windows 10: email

My system is Windows 10, my browser is Google Chrome and my email is Windows live. When I open a hyperlink I get a blank/black page listed as "Untitled". Any suggestions?

:)

 

Windows 10 freezes when trying to backup a system image or when doing a chkdsk.

I have a c drive which is an ssd and a d drive which is a hdd.

The ssd back up works fine. A backup or chkdsk of the hdd freezes. What can I do to fix the problem?

 

Fixing Error Code Ox80508023, Removal of Trojan:Win32/Derbit.B

I followed all the steps you have recommended, rebooting or restarting after each step, but Windows Defender just keeps finding the Malware but does not REMOVE it from my system/computer.



I downloaded and ran each of the following:



Emsisoft“EEK”


MS Safety Scanner


RESET both of my 2 Browsers IE (ver 11) and Google Chrome (latest version) following your links


Malwarebytes Anti-Malware



While my system works fine the Malware is not removed.



See a picture of the screen shot below from Windows Defender after doing ALL of the above (after taking the picture I clicked onto REMOVE ALL, each time):



file too big to insert



How do I remove this entirely from my system?



Thank you, Paul

 

Hi, try checking these:



(Here mine are Firefox, you should set these or hope to find these as set to Chrome).