Windows 10: emails wont open or sync together

My email wont open. It says I need to fix the error. I accept prompts to fix the error and it defaults back to the same thing. I tried to use the yahoo mail settings and it wont work either. Ive been getting my emails like this for years and cannot understand why this has just happened in the past 2wks. I can get mail from my phone but not the laptop....UGH!!!!

:)

 

Emails not syncing

Hi,



Thank you for writing to Microsoft Community Forums.



Seems that the mail app is not syncing the emails.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed on the PC? (Type
  winver in Windows search/Run command)

• What is the Version of Mail app installed?
  

• How did you configured the email accounts? (POP/IMAP/Exchange)

• Are you aware of any changes on the PC prior to this issue?
  

• When you access the emails on a browser, do you see all the emails?

Meanwhile, we would suggest you to reset
Mail & Calendar app

1. Press Windows + I key to open Windows
   Settings.
   
2. Click on Apps and select
   Apps & feature from the left pane.
   
3. Scroll and look for the Mail & Calendar app.
   
4. Select the app and click on Advanced option.
   
5. Click on Reset and once you see a tick mark, then relaunch and check.
   

Also, we would suggest you to perform these steps to update the app and check.

1. Open Microsoft Store app and
   click on the three dots (…) from the right top corner.
   
2. Now select Downloads and updates from the drop down.
   
3. Click on Get updates from the right top corner.
   
4. Restart the PC and then relaunch Mail app.

You may also refer this article for additional troubleshooting:

Email won't sync in Windows 10 Mail app

Resolve
sync issues in Mail and Calendar apps in Windows 10

To continue receiving emails update your BT email settings now



Let us know the results. We will certainly assist you further.

Aditya Roy

Microsoft Community – Moderator

 

windows 10 email sync proble

Hi,



Thank you for the response.

I suggest you to follow the steps below and check if it helps.

• 
  Open Mail app.
  
• 
  Click on Settings at the left bottom corner.
  
• 
  Select manage Accounts at the top right corner.
  
• 
  Select and click on Account.
  
• 
  Select Change Mailbox Sync settings
  
• 
  Under Sync Option.
  
• 
  Turn On Email and close the app and check if it helps.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Email will not sync in Windows 10

Hi Steve,

Thank you for visiting Microsoft Community.

I would suggest you to try the steps provided below and see if it helps you to fix the issue.
I suggest you to follow the below steps to change the Mailbox sync settings.

• 
  Open the Mail app and sign in to your account.
  
• 
  Click on the gear icon (Settings) from the bottom left corner.
  
• 
  Click on the Accounts under
  Settings.
  
• 
  Click on your account.
  
• 
  Click on the Change mailbox sync settings and check in the
  Sync options.
  

Do keep us updated.

Regards,