Windows 10: Empty file folders despite storage space used

Hi,I having a Dell percision pc with Windows11 pro, 1TB HD and 32GB ram. It is a used pc recovered by specialist so it should be ok.I did copy my video folders with files to the video folder C:\users\kjell, but now all this folders inside it are empty. But properties for the main folder still showing about 80GB, so the videos seems to still exist.I have turned on "Show hidden files" for folder, but files are still not showing.Brg. Kjell

:)

 

I have an HP Stream Laptop and I keep running out of storage space

Hi Jay,

If a category can't show the folders that it contains, there is a possibility that the folders are somehow hidden. To maximize your PC's storage, follow the suggested steps in these links:

• Free up drive space in Windows 10.
• Tips to free up drive space on your PC.

If further help is needed, let us know.

 

Loss of disk space despite clean install

I went through the reinstall process but was never given an option to delete partitions. The options shown in step 10 of the tutorial referenced by Fafhrd were never presented. My storage map shows I am again left with 454 GB taken up in "Other" of which 331 GB are in C:\ (Files at drive root). I am very frustrated. What am I doing wrong? How can I fix this? Screen shots of the storage maps are below. Of note, when each file folder is queried for properties, the total does not even come close to 331 GB. What gives?

 

Loss of disk space despite clean install

@Augi1

You are missing a step, or don't realize you haven't gotten to that step yet.

This is step #10. It has nothing to do with deleting partitions. It simply tells the installation you intend to do a totally clean install.





Read these notes. What I have circled is what you need to do to have one unallocated space on your machine to install to.




Here is the place where you do that. In the example picture, it is already done. In your case, there will be a few partitions with data in them. I do not know exactly how many, but it's not important. Delete them all using the delete function I pointed to. Highlight each partition you see and click delete until all are gone and you have only one unallocated partition on the machine. That is where you will install Windows. If you delete all of the partitions first, it is impossible for you to still have that 454GB partition.





If you're not clear on any part of this, please ask. One of us will explain further.

TC