Windows 10: Enable HDR causes black screen

Hey guys I'm here to help with this problem since I've seen so many people have the same issue that I've solved. What happended is that I enabled HDR mode on Windows 10 and the screen completely black out but everything else works other than that. I had tried so many methods and none of that works. I eventually using another monitor BenQ monitor and that works but when I tried to disable HDR, there is no option probably because the BenQ one was better monitor so it compatible. Because of black screen that you couldn't do anything, I finally found this way to solve the proplem. First, connec

:)

 

Unable to enable HDR

Hi Nick_whatever

Welcome to Microsoft Office Community Forum.

Thank you for letting me know about the concern, I hope you are doing well today.

I truly understand you really like enable HDR of your computer. The possible cause why it’s not working maybe your PC and display doesn’t meet certain hardware requirements.

I suggest to update your windows first, please follow the steps below:

• Start > and then go to Setting > Update & Security > Windows Update
  
  
  

I would recommend the link below and kindly follow the troubleshooting steps in it.

HDR settings in Windows (microsoft.com)

I would like to ask a video as well showing the error or the issue.

We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.

Sincerely,

Fatima

Consumer M365 Forum Moderator

Microsoft Community

 

Issues when playing games in Full Screen with "Play HDR games and apps" Enabled

I have the "Play HDR games and apps" setting enabled, otherwise everything I use on the monitor looks dull. I have been randomly getting black screens for a while now while playing full screen games. Took me weeks to figure out why this was happening.

When I turn up (or down) my pc volume by using the scroll wheel on my keyboard, a volume indicator appears on the top left of my monitor with the volume level.

This works perfectly on windowed / borderless games (even with HDR enabled) however if HDR is enabled and I am in Full Screen, when I adjust the volume I get a black screen. It then reconnects and a box in the center of the monitor appears to indicate the resolution
is 2560 x 1440 HDR.

Keyboard: Corsair K95 Platinum.

Graphics Card: Geforce RTX 2080 Super.

Processor: Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 8 Logical Processor(s).

Monitor: 2560 x 1440 165hz, Connected via Display Port.

Does anyone have any suggestions how I can get the volume control to not cause black screens while playing in Full Screen games with HDR enabled?

 

hdr on black screen

Whenever i have hdr enabled whether its within the windows display settings or in a game i tend to get a black screen when i alt tab out and in to the game. I just want an explanation to why this is happening is it because of my display or my pc or some
other reason. Thx