Windows 10: Enabling Touchscreen

I have a new Dell inspiron convertible laptop. It changes to Tablet mode easily BUT nothing happens when I touch the screen. I've looked at all sorts of online help but no-one answers this question, they all assume the touchscreen should just work when tablet mode is on. I'm wondering if there is something I've missed, or is the machine faulty?Can anyone help?

:)

 

My Dell Inspiron touchscreen turns off.

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are having difficulties with the sensitivity of the touchscreen. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the model number of the Dell Inspiron Laptop?
  
• Are you aware of any recent changes, prior to this issue?

Meanwhile, we would suggest you to perform the steps as refered in these articles and let us know the status.

1. What to try if your touchscreen doesn't
   work
2. Enable and disable your touchscreen in Windows 10
3. How to Troubleshoot Touchscreen Issues

We await your response,

Aditya Roy

Microsoft Community – Moderator

 

How to enable touchscreen on an all in one PC build that is being used as a monitor for a PC tower?

Hi,

Microsoft has an article where you may refer on regarding enabling or disabling the touchscreen on your Windows 10 device. We suggest that you
refer to this page to see the steps.

Let us know how it turns out.

 

touchscreen on Dell Inspiron not working

Hi Debora,

There could be a number of factors as to why you are experiencing touchscreen issue. One possible cause could be an outdated driver. I would like to know more about your concern. Kindly verify the changes made on the computer prior to the issue.

Meanwhile, you have to make sure that touchscreen is enabled. To do this, follow the steps below:

• In the search box on the taskbar, type Device Manager, then select
  Device Manager.
  
• Expland Human Interface Devices and select HID-compliant
  touch screen.
  
• Select the Action tab at the top of the window. Select
  Enable.
  
  For your reference, check this article.

If the issue persists, I suggest that you run the Hardware and Devices troubleshooter. To do this, refer to the steps below:

• On the Start menu, type Troubleshoot and then hit
  Enter.
  
• Under Find and fix other problems, select Hardware and Devices. Click
  Run as administrator.

Let us know how it goes and we'll assist you further if needed.