Windows 10: Encrypted files inaccessible

Hi,After new year, I have lost access to all my encrypted files. The files have existed since 10/8-2024, and was accessible until around 27/12-2024.- I only have one profile on the computer.- I have tried changing ownership of the files and folders, but it didn't work.If i hit [Details] on Properties->Advance->[Details] under Encrypt checkmark, i can see my&nb

:)

 

Windows XP file encryption

LOL thanks, I think its standard windows XP file encryption

 

Serious problem with files encrypted with EFS, inaccessible after an update

I commented on my problem in the community because in Support they could not give me a solution to the problem and they suggested that I seek advice in this community.

Since my previous notebook with all my personal files was stolen, in the new one I created a folder with activated EFS to encrypt the content. This was back in 2015.

I never had any problem with EFS or anything else, until a Windows 10 update that was made in late December 2018 early January 2019.

After it, ALL FILES previously encrypted were inaccessible. It is not possible to edit them, copy them, or perform any operation with them, except to delete them.

The user did not change, nor was it erased, the user's password was not changed, and the encryption certificates were not deleted (I verified it with certmgr.msc).

It seems that the user's certificate had been disconnected, and therefore when the user (original creator and owner of the files) tries to decrypt them, the system does not allow it.

Someone has had a similar problema?. Any idea or suggestion will be infinitely grateful, since the encrypted files are almost totally familiar images, of no monetary value but irreplaceable affectively.

From now on I advance that I have backup of the files ... also encrypted, as is logical. Greetings,

 

encrypted files

Hi Iman,

Error message 0x80071771 means that you need to restore the file encryption key in order for you to decrypt the encrypted files. On the other hand, you can still try these steps and see if it will work:

• Right-click the file or folder that you want to decrypt.
• Click File ownership and click Personal.

Feel free to contact us if you need assistance with Windows.