Windows 10: Encrypting file system the certificate or key is not available for export on this machine....

Hello! I used to have a laptop and I sold it about two years ago. Before I sold it I moved my files to an external drive. The files were encrypted now I'm trying to access them on another pc but they're locked. Note: I was using my Microsoft Account when I did the encryption My question now is how can I decrypt them back on my new device? Please help!!!

:)

 

impossible to save key after encrypting a file or folder

After successful encryption of files it is impossible to save the encryption key. the following error message is displayed :

"The Certificate or key is not available for export on this machine"

Windows 10 version is 1803

 

how do I export certificates and/or private keys?

Hi,

Thank you for posting your query on Microsoft Community. Let me assist you.

I suggest you to follow the below steps to export a certificate with a private key

1. Open the Certificates console for the user, computer, or service you want to manage.

2. In the console pane, select the certificate store and container holding the certificate that you want to export.

3. In the details pane, click the certificate you want to export.

4. On the Action menu, point to
All Tasks, and then click Export.

5. In the Certificate Export Wizard, click
Yes, export the private key. (This option will appear only if the private key is marked as exportable and you have access to the private key.)

6. Under Export File Format, do one or all of the following, and then click
Next.

• To include all certificates in the certification path, select the
  Include all certificates in the certification path if possible check box.
• To enable strong protection, select the Enable strong protection (requires IE 5.0, NT 4.0 SP4 or above) check box.
• To delete the private key if the export is successful, select the
  Delete the private key if the export is successful check box.

7.In Password, type a password to encrypt the private key you are exporting. In
Confirm password, type the same password again, and then click
Next.

8. In File name, type a file name and path for the PKCS #12 file that will store the exported certificate and private key, click
Next, and then click Finish.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Is the notification legit? "Encrypted File System - Back up your file encryption certificate and key"

This notification from "Encrypted File System" showed up today, and it looks off:

"Back up your file encryption certificate and key"

1) What I don't like is the generic "Encrypted File System" instead of Bitlocker.

2) The PC's drives have been encrypted with Bitlocker for years.

3) I backed up the Bitlocker keys to my Microsoft account years ago.

4) I recently checked and confirmed the keys are backed up.

5) When I click on Backup to Removable media, it opens Certificate Export Wizard. I canceled at that point.

Why am getting this notification?