Windows 10: Encrypting Hard Drive - WINDOWS SHOULD GIVE HEADS UP ABOUT CERTIFICATES

This question is more or less duplicate of - https://answers.microsoft.com/en-us/windows/forum/all/cant-decrypt-my-files-on-my-external-drive-from/2ca63698-9829-4bc2-90e4-192e39bda94aMy main laptop died and I had backed up my files to my external drive. Unfortunately, before my main laptop died, I saw an option to encrypt the external drive it so I went ahead with it.Now my main laptop died and I can't access back up files through other computer NEVER HAD WINDOWS TOLD OR WARN ME TO BACK UP THE CERTIFICATES.In retrospect, I should have known about this but at the moment this was not ob

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BitLocker Encrypted Hard Drive to MAC

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



I suggest you to perform below mentioned steps to disable BitLocker.

To disable BitLocker I would suggest you try the following steps and see if it helps.

• 
  Press Windows key + X and click on
  Control Panel.
  
• 
  Change View by from Category
  to Large Icons/Small Icons.
  
• 
  Click on BitLocker Drive Encryption and click on
  Turn BitLocker Off.
  
• 
  Follow on screen instructions. Click on Decrypt the Drive
  when the message appears.
  

I would suggest you click on the link below and refer the following article.

Scenario 12: Turning Off BitLocker Drive Encryption (Windows 7)

Scenario 12: Turning Off BitLocker Drive Encryption (Windows 7)

(You can refer the steps in the above link as they are applicable for Windows 10 as well)



Check if it helps.



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.

 

Windows 10 Encryption/Decryption of Folders/Files 'Certificate'

Hi,

Thank you for posting in Microsoft Community.

To understand the issue better, I suggest you to answer the below question.

• Were you able to Encrypt the data?
• Did you get any error message?
• What exact issue are you facing with Encryption and Decryption?

Note: The first time you encrypt a folder or file, an encryption certificate is automatically created. You should back up your encryption certificate.
If your certificate and key are lost or damaged and you don't have a backup,
you won't be able to use the files that you have encrypted.

Keep us posted to help you better.

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
Drive Where Windows is Installed is Locked: How to Unlock It