Windows 10: entered product key but did not receive code to verify id

Discus and support entered product key but did not receive code to verify id in Windows 10 Software and Apps to solve the problem; I entered the product key for one off microsoft office but did not receive a code to verify my identity... Discussion in 'Windows 10 Software and Apps' started by Paolina Farrugia, May 2, 2025 at 9:07 PM.

  1. PAOLINA FARRUGIA
    Paolina Farrugia Win User

    entered product key but did not receive code to verify id


    I entered the product key for one off microsoft office but did not receive a code to verify my identity

    :)
     
    Paolina Farrugia, May 2, 2025 at 9:07 PM
    #1
  2. GUILLAUMELONGHI
    guillaumelonghi Win User

    Product key not verified

    Hi everyone,

    I just finished build my own pc and and everything seemed to work fine. Until starting windows 10.

    I ordered Windows 10 Home through Amazon but I did not receive any CD nor USB, just the product key and upon entering it, it says:

    'We couldn't verify the product key. Please check your installation media'.

    As I tried to browse through the internet for some solutions, my case seems to be unique as I just have the code but no drive from Amazon.

    Any suggestions? Thank you in advance.

    Guillaume.
     
    guillaumelonghi, May 2, 2025 at 9:20 PM
    #2
  3. PRECIOUSLEB
    PreciousLeb Win User
    Product ID

    Hi Russell,

    We appreciate the information you've provided regarding the product ID. To resolve your concern, we suggest that you do the following steps:

    • Click on Start and type: Command Prompt.
    • Right click on it and select Run as administrator.
    • Type: wmic path SoftwareLicensingService get OA3xOriginalProductKey.
    • Press Enter. That should give you the product key to type in the activation.
    Get back to us if you need further assistance.
     
    PreciousLeb, May 2, 2025 at 9:20 PM
    #3
  4. ANTHONY CATO
    Anthony Cato Win User

    entered product key but did not receive code to verify id

    i know the product id but forget the product key

    Hello,





    There is still a way to search for your product key. Kindly follow the steps below for you to know your product key:



    • Press Windows key + X
    • Click Command Prompt (admin)
    • Enter the following command: wmic path SoftwareLicensingService get OA3xOriginalProductKey
    • Then hit Enter
    The product key will be revealed, copy the product key then enter it.

    Give us an update on what happens.
     
    Anthony Cato, May 2, 2025 at 9:20 PM
    #4
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entered product key but did not receive code to verify id

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