Windows 10: Epic Games: GTA 5 doesn't run, EG telling me to contact Microsoft support

I have a problem with GTA5. When I press on it in the Epic Games launcher so it would launch it says "running" and then just goes back to saying "launch" like if I never even pressed the button. But sometimes when I press on the desktop icon it says both "vcruntime140.dll is missing" and "msvcp140.dll is missing" in separate windows. I've tried uninstalling the game, downloading the dll files separately, constantly installing and uninstalling and repairing MS Visual runtime C++ 2015, and so on. And when I contacted Epic Games, they told me that it's not their problem, and that I need to contac

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how to run gta in windows 10

Hi Shashwat,

Please answer these questions to assist you better.

• Which version of GTA are you using?
• Is the issue specific to GTA game?
• When you say 'cannot run on 600*400*32' are you referring to screen resolution?

If yes I suggest you to follow the steps below and check.

• Type Change the Screen resolution on Search
  and hit Enter.
• Under Resolution change to Recommended settings.

Do let us know if you are able to play GTA game in Windows 10. Thank you.

 

problem in running GTA 5

• issue started just I installed the game successfully and tried to run or play the game through desktop
• yes, I made some changes on my device prior to this issue by deactivating my antivirus and firewall and I also thought may be two dll files isdone.dll and unarc.dll were absent so I have downoloaded them in zip file and then I saved there extractions
  in system32 and syswow64. I also downloaded swiftsshader file and saved it in game folder but I am unable to run the game........
• actually gta 5 was in zip file
• I also used troubleshooter but nothing happen.....

 

GTA 5 black screen problem

Hi Vlado,

To get better clarity on the issue, kindly answer the questions below:

• Are you experiencing this issue only with GTA 5 or with any other games on Windows 10?
• Has it ever worked before with Windows 10?
• Have you tried running the GTA 5 in compatibility mode?
• How are you trying to access the game? Is it from Windows Store, Xbox app, or desktop application?

We look forward to your response.