Windows 10: Epic related

Can anybody tell me that I face problem of epic games launcher so today I contact epic games launcher and they tell me to send two files dxdiag and msinfo32 and i share them is there any problem or face any problem in future or my privacy got compromised. Plz tell me.

:)

 

Epic related

It sounds like it is an issue with Epic games itself in this case, I would suggest trying again later and see if the speed improves. They might be having system issues.

 

EOS-ERR-1602 when installing Epic Online Services component to Epic Games Launcher in Windows 11

I have been troubleshooting with Epic Games and none of the solutions they came up with worked for me, so the agent suggested I ask Microsoft for guidance since EOS-ERR codes are related to the MSI installer.

This is what I have tried:

Reinstalling the Epic Games Launcher

Updating Windows 11 and restarting the computer

Running Epic Games Launcher as administrator

Granting Read and Write permissions to Epic Games Launcher

Shutting down Windows Installer Service and then attempting the install

Running the Install and Uninstall Troubleshooter from Microsoft

Relocating Epic Launcher to my main drive

Even after all these actions I still get a prompt to install Epic Online Services from the Epic Games Launcher, and when I tried to install it I get the EOS-ERR-1602 error code when it fails to install.

Anyone know any next steps?

Thank you for reading this.

 

Epic related

Hi, I'm Elise, a fellow user like yourself and I'd be happy to help with your issue.

There can be many reasons for this, ranging from your PC, your local network, you internet provider, the connection between your internet provider and Epic games, and Epic’s servers themselves. It often is impossible to tell which is causing the issues before it ends up resolving itself.

Please let me know if you need any further assistance.

Kind Regards,

Elise