Windows 10: Epson 4990 Photo - Epson Scan Windows 11

The following is a fix for Epson Scan software not being recognized in Windows 11. This is working for me. Below steps derived from “The Geek Page”, dated January 28, 2022 By Saurav Dey. Step#1: In the search box, type Run and select it from the search results.Step#2: In the Run dialog box, type services.msc and click OK.Step#3: The Services window will open. Scroll down and locate Windows Image Acquisition or WIA.Step#4: Make a right-click on the WIA and select Properties from the drop menu.Step#5: In th

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Is Epson Perfection 4990 Photo scanner Windows 10 compatible?

When upgraded to Windows 10 on the Epson site Windows 10 wasn't mentioned for the Perfection 4990 Photo scanner compatibility, but the scanner driver + scan utility worked fine.

Now since a couple of days when I start the scan utility I get the following message:





I noticed that this was after a Windows update, though I don't know if the two are related.

I already tried re-installing both driver and scan utility from the Epson website, and restarting my PC. I hadn't changed my USB port, but changing it doesn't solve the problem, nor does any other suggestion from the Troubleshooting Assistant.

Did the Windows update break the compatibility? Is there a way to get the scanner to work again?

 

Epson Scan Crashes - Epson Perfection V700 Scanner

I just tried a later suggestion and it worked great for me:
On my Dell PC, right clicked Epson scan shortcut and selected "Run as administrator" ...
A tiny pain to remember each time I'm selecting the scanner shortcut, but much less pain than the problems I was experiencing!!!

 

Epson Scan Crashes - Epson Perfection V700 Scanner

I have an Epson Perfection V700 Photo scanner and have not had any previous trouble with Windows 10. Recently Epson Scan started to crash. This happens when I click on any window outside the Epson scan interface and then click back into Epson scan. Then a blue circle starts turning forever. I have to close Epson scan using the task manager or by right clicking Epson scan in the taskbar/close and Windows will send an error report.

1- I have uninstalled the Epson Scan software and reinstalled the latest driver from the Epson Website for Win 10 64 bit.
2- I have tried to roll back to an earlier graphics card driver.
I have tried using a different USB cable plugged into a different port.

So far the problem continues. I suspect the problem could be due to the latest Windows feature update or maybe the Graphics card driver could be to blame.

Any suggestions on how I can troubleshoot this problem would be appreciated.

Kind regards
Chris.