Windows 10: epson ES-400 driver won't install on Windows 11 new computer

Discus and support epson ES-400 driver won't install on Windows 11 new computer in Windows 10 Software and Apps to solve the problem; I have spent three hours with Geek Squad, and have talked to Epson. Geek Squad told me I need to manually install driver and to call Epson. Epson told... Discussion in 'Windows 10 Software and Apps' started by Debbie Travis, Aug 16, 2024.

  1. DEBBIE TRAVIS
    Debbie Travis Win User

    epson ES-400 driver won't install on Windows 11 new computer


    I have spent three hours with Geek Squad, and have talked to Epson. Geek Squad told me I need to manually install driver and to call Epson. Epson told me my firewall must be blocking the driver from its download program but I turned off the firewall. I cannot get a driver to install. Any idea how to get correct driver to install?

    :)
     
    Debbie Travis, Aug 16, 2024
    #1
  2. NICOLE ALJECERA
    Nicole Aljecera Win User

    How can I get my Epson ES-400 scanner to work in Windows 11?

    Hi, I’m Nicole, I’ll be happy to help you out today.

    Have you tried to download the printer driver and manually installed it? if not click the link below, download and install the printer driver. this printer driver is compatible in windows 11 pc.

    https://epson.com/Support/Scanners/ES-Series/Ep...
     
    Nicole Aljecera, Aug 16, 2024
    #2
  3. ANDRE FOR DIRECTLY
    Andre for Directly Win User
    Epson ES-400 not recognized by Windows 10 Pro , release 1809.

    Hi Steve

    How recent was your update to Windows 10 1809?

    I noticed Epsons website listed an updated driver released in January of 2019:

    https://ftp.epson.com/drivers/ES400_Lite_AM.exe

    I would uninstall the current driver, disconnect the scanner, restart your computer, install the new Driver.

    Connect the scanner when prompted then check if it works.

    Source:
    https://epson.com/Support/Scanners/ES-Series/Ep...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
    on the site before you decide to download and install it.
     
    Andre for Directly, Aug 16, 2024
    #3
  4. TROUBLED PARENT
    Troubled Parent Win User

    epson ES-400 driver won't install on Windows 11 new computer

    How can I get my Epson ES-400 scanner to work in Windows 11?

    My ES-400 works fine in Windows 10 software but when I went to Windows 11 it will not work. It shows up in the Device Manager as working fine. If I look at the scanner software from windows it list's it as an available option but it will not work. It will spin forever, endlessly. If I click on the software from Epson for the scanner it comes up with "The scanner is in use or unavaialbe. Please wait. (E1460-B305)"

    I was on the phone with Epson for 45 minutes to be told it was an issue with Windows.

    I have tried all the solutions online that I could find to no avail.

    Thank you.
     
    Troubled Parent, Aug 16, 2024
    #4
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epson ES-400 driver won't install on Windows 11 new computer

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