Windows 10: epson printer won't work?

Epson printer says error and shows a personal file in the quew-why?

:)

 

Epson XP-345 printer works but not scanner

Yeah, I see that's Epson-Ireland.

Got it - printer is Wi-Fi. With that... As Oscar pointed to your printer drivers you need to install the

• Driver
• Epson Scan software
• Epson Scan updater software

You might also need to install the "Other Software" in the "Event Manager" software.

Also, are you sure you're looking at the main PC (the PC where you installed the software for the printer)?

Have you checked you printer's network settings?

I'd also suggest you go over the owner's manual for said printer. It can be downloaded via Oscar's link under Manual & Documentation.

Anyway if things are right you should see both scanner and printer under Device Manager as shown for my Epson XP-960 Wi-Fi printer...




(There are not "hidden". And the printer is powered off)

Good luck.

 

Did our Epson printer get hacked?

Wow. I searched on a few of those keywords and saw some things relevant to HP printers but not Epson. Really interested to see what you find out. I've got an Epson workforce printer myself.

 

epson printer driver not installing

Mmmm, only thing else I can think off is trying Windows Update, otherwise I too am clueless, LOL. I just had a look on the Epson site and they didn't even list a driver for mine under W7, but it worked in W7 when I tried it, even had the epson control panel. Well, until there was a sickening sound of broken plastic and it went west, but thats another story, LOL.

Can you test the printer on another PC by any chance?