Windows 10: Epson Receipt Printers Broken By 20H2 or One of the Patches Installed Thereafter

Discus and support Epson Receipt Printers Broken By 20H2 or One of the Patches Installed Thereafter in Windows 10 Installation and Upgrade to solve the problem; We are having problems with EPSON receipt printers since the update to W10 20H2. The machine I'm troubleshooting installed W10 20H2 last Friday... Discussion in 'Windows 10 Installation and Upgrade' started by Phil LaRue, Apr 1, 2021.

  1. PHIL LARUE
    Phil LaRue Win User

    Epson Receipt Printers Broken By 20H2 or One of the Patches Installed Thereafter


    We are having problems with EPSON receipt printers since the update to W10 20H2. The machine I'm troubleshooting installed W10 20H2 last Friday morning. Two updates KB4589212 and KB4023057 were installed that same morning. We purposely did not install the March CU because of the known issues with some printers. Printing was broken, but the user was able to get it working again by reinstalling the printer driver and moving the USB cable to a different port and then back to the original. There was a reboot last night, for an unrelated issue and the printers were not working this morning. We've rebooted and tried the things that previously got it working and it just will not print. What should I do?

    :)
     
    Phil LaRue, Apr 1, 2021
    #1
  2. 0DCAFE6B-10A8-4BC9-B8B2-213CCFC2F28C
    0dcafe6b-10a8-4bc9-b8b2-213ccfc2f28c Win User

    Epson receipt printer

    If you can't get an Epson receipt printer to print, you should contact Epson.
     
    0dcafe6b-10a8-4bc9-b8b2-213ccfc2f28c, Apr 1, 2021
    #2
  3. MIKEK75
    mikek75 Win User
    epson printer driver not installing

    Mmmm, only thing else I can think off is trying Windows Update, otherwise I too am clueless, LOL. I just had a look on the Epson site and they didn't even list a driver for mine under W7, but it worked in W7 when I tried it, even had the epson control panel. Well, until there was a sickening sound of broken plastic and it went west, but thats another story, LOL.

    Can you test the printer on another PC by any chance?
     
    mikek75, Apr 1, 2021
    #3
  4. ASHTON W
    Ashton W Win User

    Epson Receipt Printers Broken By 20H2 or One of the Patches Installed Thereafter

    Epson receipt printer

    Hi ChrisKelly466,

    I am an independent advisor and a Microsoft user like you, and I would be happy to help you out with this.

    Can you provide us with the model number of your Epson receipt printer?

    It may help to install the latest drivers from their website, and we can help find it for you with the model number.

    Please let us know and we would be happy to look into providing some different suggestions!

    Regards,

    -Ashton
     
    Ashton W, Apr 1, 2021
    #4
Thema:

Epson Receipt Printers Broken By 20H2 or One of the Patches Installed Thereafter

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