Windows 10: Epson Scan 2 does not work in windows 11

I have installed my Epson ET-2850 onto my windows 11 laptop but Epson Scan 2 does not work like it does on my windows 10 device? Please help

:)

 

Epson 4990 Photo - Epson Scan Windows 11

The following is a fix for Epson Scan software not being recognized in Windows 11. This is working for me.

Below steps derived from “The Geek Page”, dated January 28, 2022 By Saurav Dey.



Step#1: In the search box, type Run and select it from the search results.

Step#2: In the Run dialog box, type services.msc and click OK.

Step#3: The Services window will open. Scroll down and locate Windows Image Acquisition or WIA.

Step#4: Make a right-click on the WIA and select Properties from the drop menu.

Step#5: In the WIA panel, click on the Log On tab.

Step#6: Under the Log On tab, select the Local System Account option. Check the box beside Allow Service to Interact with Desktop and click Apply to proceed.

Step#7, restart the Service then restart the computer. Epson Scan should now work.

Additional note: When Epson Scan starts if the “Preview” & “Scan” buttons are not visible then click once anywhere in the left hand panel & then press the keyboard “Alt” key. The buttons should now appear. (this part is from Epson support).

 

Epson Scan Crashes - Epson Perfection V700 Scanner

I just tried a later suggestion and it worked great for me:
On my Dell PC, right clicked Epson scan shortcut and selected "Run as administrator" ...
A tiny pain to remember each time I'm selecting the scanner shortcut, but much less pain than the problems I was experiencing!!!

 

app buttons missing in windows 11 - epson scan

With my old 1680 Expression Network (Epson Scan Utility 3.04 from 2007) only ALT-Key is a workaround.

The other suggestions do not work:

Trish Semmens

I had this problem with the driver for the Epson Perfection V550 scanner on upgrade to Windows 11. The Epson UK support site says that the issue is fixed in versions of Epson Scan released after 15 October 2021

Windows 11: Epson Scan missing buttons - Epson

The latest version for my scanner according to the Epson UK website is version 3.9.23 still dated 11 July 2018.

The bug notice linked by Andreas_186 led me to look around a bit on the Epson Japan website. Although it does not recognise the V550 I found a patch program at

EPSON Scan Display Patch | Driver Software Download | Support & Download | Epson

The program is EPSONScan_W11P_20211102_S.exe

I downloaded and ran this and despite an error message the buttons reappeared.





Yes, it was in Japanese so I didn't bother. I went to the following website and it worked.

Printers | Epson® Official Support

- Enter product name. In my case WF-7610

- Check that operating system is correct - I had to change to Windows 11 (Go)

- Went to Utilities - Selected Epson Scan Common Updater V1.0.0 +

11/15/21 | 10.5 MB | ESCU_W11.exe - DOWNLOAD

It worked. I can now see Scan & preview buttons.

Good luck everyone.