Windows 10: Epson V500 Photo Scanner no longer working after latest Windows update

I'm running Windows 10 Pro 64 bit and after the most recent update, I can no longer access the Epson Scan app. I scanned some images a couple of weeks ago and the Epson app provides complete control of the scanner with a multitude of settings, enabling me to customize my scans. ie Color, curves, contrast, resolution, resize, sharpness etc.

I've uninstalled and reinstalled the drivers multiple times according to all the instructions, I've called Epson and they offered no assistance other than telling me to do what I've already done. I connected the scanner to my very old Macbook pro and it recognized the scanner and the app opened with all of the controls. Now when I scan, I have to access the Microsoft SCAN app via the control panel with a right click on the scanner icon. The MS SCAN app only allows for a few options, as shown in the snip below, which is completely unacceptable for the work I do. I'd like to know what I need to do to regain access to the Epson Scanner app and Event Manager that I had a few weeks ago. Thank you.




:)

 

Epson v500 scanner not working with Win 10

I have upgraded to Windows 10 and reinstalled my Epson Perfection V500 scanner with a new driver as directed (several times.) Now I am able to scan color photos and documents, but not 35mm color slides or film negatives. (The default Profile is listed
for Color Film and no other profiles are specified.) Also, I am unable to open the Epson Scan Settings window. And I have lost the Installation CD that originally came with the scanner. Any other suggestions?

 

My epson V500 photo scanner will not work with windows 10... Why???

My epson V500 photo scanner will not work with windows 10... When I switched back to windows 7 it works fine...

 

Epson v500 scanner not working with Win 10

Get the drivers from the Epson support page for your scanner.