Windows 10: Erotic Mouse behavior

Please help me.. I recently updated my HP laptop i have windows 10 and ever since the update my mouse/pointer have being behaving uncontrollably. it moves around without me touching opening tabs, open pages, my touch sometime stop working and the least shaking of the laptop a million windows opens without me touching anything. I am just sitting here and watching windows popping up , my screen zooming so big then return to normal mouse stuck cant move and touch not responding. Please assist me there is so much work I have to do but with the mouse out of control, the touch not responding half the time and my laptop is almost useless now cause I cant do nothing with the mouse controlling itself.


I try restarting it,that did not work. I did a clean start and this said it would remove all updated and downloaded apps this did not help..

i know not what else to do my laptop is just 1 years old

:)

 

Mouse without borders mouse behavior issue

Hi David,

Erratic mouse behaviors may be a caused by a corrupted software or a defective device. Hence, we would like to know more:

• Have you done any changes on your computer?
• Are we working on a wired or a wireless device?
• If it is a wired device, have you tried a different USB port?
• Have you used a different mouse and check if the issue persist?
• What is the make and model of your computer?

Meanwhile, kindly check Mouse, touchpad, and keyboard problems in Windows. At the bottom page is a topic
about Hardware Troubleshooter Drivers. Please find the steps on how to update a device driver using Windows Update.

Keep us updated with the status of the issue and we'll be glad to assist you further.

 

Mouse lag

Hi Zbigniew,

I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to install all pending Windows updates and check. Follow the steps below and check if that helps.

• Type Mouse and Touchpad Setting in Search and hit
  Enter.
• Change settings as per your requirement; click on Advance mouse options.
• Change settings under Buttons, Points, Pointer options, Wheel.

Do let us know the performance to mouse. Thank you.

 

Wireless mouse "driver is unavailable" issues

Hi,

The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

• Open Device Manager.
• Look for Mice and other pointing devices and click it to expand.
• Check if there is a driver for the wireless mouse.

If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

Get back to us if you need further assistance.