Windows 10: Erreur in the process of adding a work or school account

A problem has occurred Your account was not set up on this device because device management could not be enabled. This device may not be able to access certain resources, such as Wi-Fi, VPN, or email. Additional information about the problem Error code: 80180014 Correlation ID: ff4545e0-6a91-4829-a8b8-f46a337c3063 Timestamp: 2024-01-20T12:44:11Z More information: https://www.microsoft.com/wamerrorsServer Message: The Mobile Device Management MDM server does not support this platform or version, consider à put à level your device.

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Help adding school account onto laptop

Hi QuetzalUE，

Welcome to Microsoft Community.

Is there any error or prompt when you add your school account?

Normally, the steps to add a school or work account are as follows:

If you're using the same PC for both personal and school or business work, you may want to add various accounts to your PC to make it easier for you to get to the files, apps, and information associated with each account. When you access work or school, you'll be connected to your organization's domain and have access to its resources.

To add another account to your PC:

1. Select Start > Settings > Accounts > Access work or school .
   
2. Next to Add a work or school account, select Connect.
   
3. Enter that person's account info, select the account type, and then select Add.
   

Add or remove accounts on your PC - Microsoft Support

I think that the case that can not be added is that the school account may need to be added in the school network environment or domain environment, which also needs attention. (You need to check with school staff)

If you have any questions, feel free to leave us a message.

Best regards

Manson | Microsoft Community Support Specialist

 

Hacked by adding a Workplace or school account

Hi musicrabme,

I am Dave, I will help you with this.

Open the Settings App.

Go to Accounts.

Select Access Work or School, is there is a work or school Email listed there?

If that account is listed there, then you should be able to select it and disconnect that account from your PC.

 

Hacked by adding a Workplace or school account

Yes that's where the new account was listed. Any idea how it got there? Perhaps a scripted event (in an email?) Thanks.