Windows 10: Error 0x0AA0301 when trying to burn CD

I am running Windows 10 Home, version 1803, on an HP Envy Desktop.


I haven't changed anything on my computer or added any software.


When I try to burn a music CD in either Apple iTunes or with Windows Media Player I get error code 0x0AA0301. "Unknown error has occurred"


I ran the "Hardware Troubleshooter" and it found problems that needed correction, but it didn't resolve my problem. The player plays CD's and DVD's normally, it just won't burn them.


Any suggestions welcome, thanks in advance


steven

:)

 

Audio CD Burning Error

Hi Ruby,

Incompatible drivers and software can cause the error message that you're getting when burning audio CD. Since you have tried to update the driver to its latest version, we suggest that you
try reinstalling the driver. Here's how:

• Open Device Manager.
• Right-click (or tap and hold) the name of the device.
• Select Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.
• Try burning the audio CD once more and check if the error will appear again.

Should the issue remains the same, you can
perform clean boot. Follow the steps under Windows 10 from the link provided to eliminate software conflicts.

Let us know how it goes, we'll be glad to help you further.

 

Trying to burn CD

iTunes is not a Microsoft product and neither is VLC Player

Apple, who own iTunes, have written instructions on what you have to do:

https://www.apple.com/au/support/itunes/windows/tutorial/aciTunesPc_t14.html

Burning Your Music to a CD iTunes Tutorial Windows

Copy a playlist to an Audio CD by following these steps:

1. With iTunes open, insert a blank CD into your computer.
2. Select the playlist you want to copy to CD. Before burning your CD, you can rearrange the songs by dragging them to different positions.
3. At the bottom of the iTunes window, check the size of your playlist to make sure it doesn’t exceed the amount of space on a CD.
4. Click the Burn button to begin copying the songs from your computer to the CD. You can watch the progress in the iTunes window.
5. When the files are copied, a CD icon will appear in the iTunes Source list.
6. Click the Eject button to eject your CD

 

How to burn a document to a cd in windows 10

Hi Elaine,

To assist you better, answer the below questions

• Are you facing any difficulties to burn a document to a cd?
• Are you using any third party tool to burn a document to a cd?

I suggest you to follow below steps to burn cd and check if it helps.

• Insert CD/DVD.
• Open the CD/DVD drive in File explorer
  icon from the taskbar, copy and paste the required document to the
  CD/DVD drive.
• Click on Burn a Disc.
• Follow on the on screen instruction.

Hope the information was helpful. If you need further assistance, we will be glad to assist you.