Windows 10: Error 0x80048823

Hi,I am submitting for a freind as whenever he trys to sign into microsoft this appears. This is restricting him from using anything microsoft related. We have already tried everything from a previous question, but are still ocnfused on how to do some things.Thanks.

:)

 

Error 0x80048823

Hi

Welcome to the Microsoft community.

I understand that you are suffering from the problem of "Error 0x80048823." If my understanding is wrong, please feel free to reply and correct me.

Regarding your issue about the Error: 0x80048823, have you tried to reset your email account password? we suggest that you reset your email account password.

Please refer to this solution article: Forgotten password or other sign-in problems

You are welcome to reply to this topic at any time, and sincerely thank you for your support of Microsoft products and services.

Best regards

Derrick Qian | Microsoft Community Support Specialist

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* Beware of scammers posting fake support numbers here.

* Please check and vote this answer if it helps as it will be beneficial to more community members reading here.

 

Error code 0x80048823 when loggin in to any windows feature

My microsoft account was hacked recently and after some attempt of recovery the microsoft agent I talked to said the only option was to permanetely suspend my account.

After my account was suspended I created a new microsoft account with the same primary email, this microsoft account works perfectly fine when logging in to the website version of all microsoft serviced, however when I log into the account on any windows feature, e.g. microsoft store, oneDrive or even windows itself, I get the error code 0x80048823. I have logged in and out, reinstalled and reset multiple apps but I still get the error code whenever and whereever I log in.

Does anyone know a fix for this issue?

I have already also followed all "solutions" given in the following questions

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https://answers.microsoft.com/en-us...80048823/499b50c0-d1e3-41a1-a017-21a94b856a58

 

can't sign into microsoft using third party - error 0x80048823

Hi, I hope you are well.

Could you provide more information Sr.?

Regarding the issue "the Error code: 0x80048823", we would like to suggest you reset your email account password. Please refer to this solution article:

http://windows.microsoft.com/en-US/windows-live...

First, please make sure that the Time & Date on the device is correct. If still the issue persist, proceed to the steps below:

1: Sign-out and sign-in on the Microsoft Store app

2: Repair the app

Go to Windows Settings > Apps > Installed apps

Look for Microsoft Edge then click the 3 dots icon next to it

Scroll down and click the Repair option under Reset

3: Reset the app

Go to Windows Settings > Apps > Installed apps

Look for Microsoft Edge then click the 3 dots icon next to it

Scroll down and click the Reset option under Reset

Restart the Surface then try again

I recommend you to check this topic for troubleshooting:

https://answers.microsoft.com/en-us/surface/for...

I hope it helps,

Regards,

R. Cord