Windows 10: Error 0x8007001F-0x2000C when trying to upgrade from 1703

I haven't been able to get Windows to update from 1703 for a while using the usual methods, so I downloaded the Media Creation Tool and tried to upgrade from there.

I set it to keep apps and files (the files live on a separate physical drive and are also backed up anyway), but this method also failed with:
Error: SetupDiag reports rollback failure found.
Last Phase = Safe OS
Last Operation = Compress old OS
Error = 0x8007001F-0x2000C

System info:
System Information:
Machine Name = MIKESPC
Manufacturer = MSI
Model = MS-7816
HostOSArchitecture = 1031
FirmwareType = UEFI
BiosReleaseDate = 20131127000000.000000+000
BiosVendor = V1.6
BiosVersion = V1.6
HostOSVersion = 10.0.15063
HostOSBuildString = 15063.0.amd64fre.rs2_release.170317-1834
TargetOSBuildString = 10.0.18362.418 (19h1_release_svc_prod1.191005-1654)
HostOSLanguageId =
HostOSEdition = Core
RegisteredAV = Windows Defender
FilterDrivers = FileInfo
UpgradeStartTime = 30.12.2019 15:06:27
UpgradeEndTime = 30.12.2019 15:58:15
UpgradeElapsedTime = 00:51:48
CV = sHA3FnhWNke6f4XZ
ReportId = 2f3c33e3-6f79-4005-b23a-31d7f392d483

I've disconnected everything but the mouse and keyboard but no luck. I also have one other issue that I have no idea whether it's related or not. I'm unable to run a restart. Windows shuts down (but the machine remains powered), but doesn't come back into Windows. I have to hold the power button until it shuts off, then start it again. (using Shutdown works fine)

Would I be better off just trying to install fresh and reinstall the apps? Worst case scenario, I made a backup image of the C drive with Reflect so I can restor if necessary.

:)

 

Error 0x8007001F-0x2000C when trying to upgrade from 1703

I haven't been able to get Windows to update from 1703 for a while using the usual methods, so I downloaded the Media Creation Tool and tried to upgrade from there.

I set it to keep apps and files (the files live on a separate physical drive and are also backed up anyway), but this method also failed with:
Error: SetupDiag reports rollback failure found.
Last Phase = Safe OS
Last Operation = Compress old OS
Error = 0x8007001F-0x2000C

System info:
System Information:
Machine Name = MIKESPC
Manufacturer = MSI
Model = MS-7816
HostOSArchitecture = 1031
FirmwareType = UEFI
BiosReleaseDate = 20131127000000.000000+000
BiosVendor = V1.6
BiosVersion = V1.6
HostOSVersion = 10.0.15063
HostOSBuildString = 15063.0.amd64fre.rs2_release.170317-1834
TargetOSBuildString = 10.0.18362.418 (19h1_release_svc_prod1.191005-1654)
HostOSLanguageId =
HostOSEdition = Core
RegisteredAV = Windows Defender
FilterDrivers = FileInfo
UpgradeStartTime = 30.12.2019 15:06:27
UpgradeEndTime = 30.12.2019 15:58:15
UpgradeElapsedTime = 00:51:48
CV = sHA3FnhWNke6f4XZ
ReportId = 2f3c33e3-6f79-4005-b23a-31d7f392d483

I've disconnected everything but the mouse and keyboard but no luck. I also have one other issue that I have no idea whether it's related or not. I'm unable to run a restart. Windows shuts down (but the machine remains powered), but doesn't come back into Windows. I have to hold the power button until it shuts off, then start it again. (using Shutdown works fine)

Would I be better off just trying to install fresh and reinstall the apps? Worst case scenario, I made a backup image of the C drive with Reflect so I can restor if necessary.

 

Error 0x8007001F-0x2000C when trying to upgrade from 1703

FWIW; rather than waste hours trying to debug, take Calderon Ken's advice and Clean Install. Yes, you have to re-install programs but that gives you chance to just install what you'll use. But, I've done this on a few systems that won't Upgrade versions and none have failed after unsuccessful diagnostic steps did. Good Luck

 

Upgrade Windows 7 to 10 Error 0x8007001f



The partition layout of disk 0 (shown as disk 1 in Partition Manager) is non standard and was customized by the manufacturer. A normal Win 7 installation will have a layout:

1. 100MB System Reserved, NTFS format and marked as Active
2. C drive.

A normal Windows 10 installation will have:

1. 550MB Reserved partition, NTFS format and marked as Active
2. C drive.

Since you know how to use Minitool Partition Manager. Suggest to use it:

1. Create a bootable installation USB from the Windows ISO using: Rufus - Create bootable USB drives the easy way
2. Delete the 1st 2 partitions (102MB, 15GB) then create a 550MB partition, format as NTFS, label "System Reserved", assign a letter R, mark as Active
3. Move C drive next to the newly created 550MB. should look like the screen shot below, note H: drive should be C: in your case:
   
   
   
4. Boot up the USB created in step 1, on the first screen, press SHIFT+F10 to open the Admin command prompt then type:
   bcdboot C:\Windows /s R: /f BIOS =====> This will create the BCD to boot Windows and store in R: (550MB partition)
5. Reboot the PC then try to upgrade again

NOTE: It is advisable to create a backup image of the whole disk 0, just in case anything goes wrong then you can restore back before making any modification.
To create a backup image Use:
Macrium Reflect Free Edition x64
Macrium Reflect Free Edition x86