Windows 10: error 0x80070490 why this come during sign in

when im adding my gmail account in email app that error 0x80070490 comes in last and im not able to add my gmail account. Plz. guide me as soon as possible.

:)

 

error code 0x80070490

Hi Krishna,

This error code 0x80070490 is mainly related to Windows update. To verify some information, kindly provide answer to the following questions:

• When did you first encounter this software issue?
• Are you still on the process of updating when this error code appears?
• What is your Windows operating system's current build version?
• What are the troubleshooting steps you have done so far, besides Windows update troubleshooter?

Please advise so we could further assess on this issue. we'll keep an eye out to your response.

 

Error 0x80070490

Thanks for the fast reply i disabled the AV and the SuS server. I went through the steps of starting and stopping the services and get the same results Error 0x80070490. Let me know if you have any other troubleshooting steps that i can try.

 

How to troubleshoot an error that appears only at Restart or Sign out?

I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:

• MemTest86+ (no problems)
• Disabling any Services, Autoruns/ShellExView entries
• Low resolution mode
• BIOS settings are fine, no overclocking etc.
• DISM.exe and sfc
• etc.

However, these do make the error go away:

• End process for explorer.exe before Restart or Sign out
• Safe Mode
• Creating a new user profile (almost the same as clean installing Windows, many full days of work)
• Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
• Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.