Windows 10: Error 0x8028008b when computer is idle

I have a brand new Acer Predator with Windows 11 and configured a pin code to access it. It works just fine the first time I try to open the notebook after I start it but if it becomes idle and the pc goes to sleep, after I try the pin the error 0x8028008b appears. It doesn’t let me change it into a new pin either. The only option I have is to keep shuting it down and turning it on again. How can I solve this?

:)

 

Error code 0x8028008b

Hello Carolyn, sorry about your problems. My name is Marco and I will do my best to help you.

I suggest you start by trying the method in the forum below by

Lester BernardReyes.

If it doesn't work, we'll try something else.

https://answers.microsoft.com/en-us/windows/for...

 

Bluetooth still on while idle

Thanks for following the steps. Now, the settings won't take effect if you are only using normal PC idle mode. Normal functionality of Bluetooth and Wi-Fi settings are to stay connected even if PC is idle. With the settings that you have created, we would
suggest that you set your PC to automatically go to Sleep or
Hibernate once idle. In this way, the settings "Allow the computer to turn off this device to save power" should take effect.

To set your PC to automatically go to Sleep or Hibernate when idle, please follow these steps:

• Open Control Panel, set view by: Small
  icons.
• Look for Power Options.
• Click on Change when the computer sleeps on the left pane.
• Set a timer.

Please try it out. Hope it helps. If you have any other concerns, don't hesitate to come back to us.

 

How do I fix 0x8028008b errors when waking CPU from sleep?

New Nitro 5 laptop. If I stop using the laptop and close the lid or let it go to sleep I get the 0x8028008b error every time put my security PIN in and have to reboot the computer. Works fine after reboot.

Thanks for any help you can provide.

Best,

Dave