Windows 10: Error 0xC19900101 -0x20017 when upgrading Windows 7 Pro to Windows 10

Discus and support Error 0xC19900101 -0x20017 when upgrading Windows 7 Pro to Windows 10 in Windows 10 Gaming to solve the problem; The installation failed in the SAFE-OS phase with an error during BOOT operation.In setuperr,log file is the line:2023-03-24 07:22:20, Error MOUPG... Discussion in 'Windows 10 Gaming' started by DavidPoole999, Mar 25, 2023.

  1. Error 0xC19900101 -0x20017 when upgrading Windows 7 Pro to Windows 10


    The installation failed in the SAFE-OS phase with an error during BOOT operation.In setuperr,log file is the line:2023-03-24 07:22:20, Error MOUPG SetupHost: Diagnostic tool does not exist [C:\$Windows.~WS\Sources\SetupDiag.exe][gle=0x00000002]Please help.David

    :)
     
    DavidPoole999, Mar 25, 2023
    #1
  2. Dick Tes Win User

    Windows Upgrade Error Code 0xC19900101-0X20017, The installation failed in the SAFE_OS phase, with an error during the Boot operation.

    I have a Toshiba Satiellite Running on Windows 8.1 and have been trying, on and off, for several months to upgrade to MS Windows 10. After solving several other error codes, I can't get by this one without asking for help. Everything seems to update and
    load fine, but I consistantly get this error code and it reboots back to Windows 8.1. (Windows Upgrade Error Code 0xC19900101-0X20017, The installation failed in the SAFE_OS phase, with an error during the Boot operation.)

    Any suggestions on how to solve this?

    Thank you
     
    Dick Tes, Mar 25, 2023
    #2
  3. Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Mar 25, 2023
    #3
  4. Mussels Win User

    Error 0xC19900101 -0x20017 when upgrading Windows 7 Pro to Windows 10

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Mar 25, 2023
    #4
Thema:

Error 0xC19900101 -0x20017 when upgrading Windows 7 Pro to Windows 10

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