Windows 10: Error 1920.Service when installing MSI package on Windows 10 21H2

Discus and support Error 1920.Service when installing MSI package on Windows 10 21H2 in Windows 10 Installation and Upgrade to solve the problem; I have 50 HP Elite Mini 800 G9 Desktop PCs as well as Surface Pro 7 Windows 10 on 21H2 not accepting installations of applications that are MSI... Discussion in 'Windows 10 Installation and Upgrade' started by Stidam, Jun 28, 2022.

  1. Stidam Win User

    Error 1920.Service when installing MSI package on Windows 10 21H2


    I have 50 HP Elite Mini 800 G9 Desktop PCs as well as Surface Pro 7 Windows 10 on 21H2 not accepting installations of applications that are MSI package. More specifically getting errors installing Remotely Anywhere version 11 & CCURE 9000 ver 2.8. Applications work on all other Windows 10 systems but this newer hardware we have received getting failures. Please let me know what has changed as these are critical applications that need to be installed on the systems. I have tried updating latest cumulative updates as well as registry entries under MSI.Package\shell

    :)
     
    Stidam, Jun 28, 2022
    #1

  2. Windows Installer Error: This installation package cannot be opened.

    Hi AJ,

    Thank you for posting in Community.

    We are glad to provide the assistance required to help you answer your query.

    The above error can occur if the locally cached Windows Installer package (*.msi) file is damaged or corrupted.

    To rectify the above, I suggest that you try the steps mentioned below and check if you are able to install the software successfully.

    • Open the \Windows\Installer folder on your computer's hard disk.
    • Right-click any file with an .msi extension.
    • Click Properties on the shortcut menu. The
      Subject
      box on the Summary tab contains the name of the product that installed the .msi file.
    • Repeat steps 2 and 3 for each .msi file in the \Installer folder, and delete the .msi file for the software that you are trying to install.

    Hope this helps
     
    Vanessa Sohtun, Jun 28, 2022
    #2
  3. olit2000 Win User
    msi package cannot be installed

    When I try to install any msi-based program (in my case VirtualBox but also 7zip) I get following error messages: "the system could not open the specified device or file." and then "the installer has encountered an unexpected error installing this package.
    This may indicate a problem with this package. The error code is 2755." when I hit the "install" button.

    I have captured the most verbose log I could get and posted it here:
    https://pastebin.com/PZSRQgwy


    It seems that the installer is unable to read the msi file.

    What I have already tried:

    • rebooting
    • re-registering msiexec with msiexec /unreg and msiexec /regserv
    • sfc /scannow
    • this troubleshooter: MicrosoftProgram_Install_and_Uninstall.meta.diagcab
    • give everyone full r/w permission to the msi file and parent folder

    I run win 10 home build 1809 with all available updates

    my av is avast

    I have no clue what could have coused this error because a month ago it did work
     
    olit2000, Jun 28, 2022
    #3
  4. Error 1920.Service when installing MSI package on Windows 10 21H2

    windows xp installation and dual core am

    could someone please list the steps they follow to install windows with a dual core processor and windows xp service pack to. I'm reletively new to amd dual core and i feel i'm missing a step. All help will be appreciated. thanx
     
    exodusprime1337, Jun 28, 2022
    #4
Thema:

Error 1920.Service when installing MSI package on Windows 10 21H2

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