Windows 10: Error 80090016 Microsoft Remote desktop ?

What does it mean error 80090016 during clicking sign on microsoft remote desktop ?

:)

 

Error code 80090016

I have no issues logging into my Surface; however, Office 365 and OneDrive will not log into account. I use my username and PW and when I click continue I get the error code 80090016.

I tried to use the Virtual Assistant to reach a human being. I have to login to access a support person, and when I enter my username it says it does not exist, so the Virtual Assistant suggests to create a new account. When I try and create a new account
with my actual username I get an error that the username is already in use.

How to I solve error code 80090016 and why is it so hard to talk to a support person at Microsoft?

 

Error Code 80090016 on windows version 10 upgrade to version 2004

Hi,

On 21 June my HP desktop suggested a version 10 upgrade. Since downloading it I am getting an Error code 80090016. Can anyone please help?

Thanks.

 

remote desktop

Hello,



Thank you for writing to Microsoft Community Forums.



Please help me with the below details to understand your issue in a better way:

1. Are you using the Microsoft remote desktop app?
   

If you are using the Microsoft remote desktop app downloaded from
Microsoft store then, I suggest you to follow the steps to
fix problems with apps from Microsoft Store.



If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

link and scrolling down to the bottom and clicking on
Microsoft remote desktop support under the Publisher info.



However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
TechNet forum.



Hope it helps.



Prakhar Khare

Microsoft Community - Moderator