Windows 10: Error after Reset - Win 10

Hi!


I tried to reset my computer to the factory defaults accordingly with the tutorial https://support.microsoft.com/en-us/help/17085/windows-8-restore-refresh-reset-pc.

Then the computer abnormally turned off while it was installing updates. Now everytime I turn it on it just opens an account named "Administrator", saying "Welcome" and then "Preparing Windows" and stay that way some minutes. When it shows the desktop there is a error message that says "C:\WINDOWS\system32\config\systemprofile\Desktop isn't avaiable. If the location is in this PC, make sure that the device is connected ...", it shows the desktop only with the recycle bin but i cant do anything, not even open the menu or the task manager. The shotkey windows+R seems to work.

While it was reseting there was no window to choice the name of the computer, microsoft account or other preferences of the windows installation. Everytime I turn it on the same message "Preparing Windows" after the "Welcome" message appears for several minutes.


What should i do?

:)

 

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Supported phones for Windows 10 Mobile Insider Preview


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Contest! Win Hard Reset!

Bump

No one wants Hard Reset? I'm open to other suggestions for contest ideas.

maybe i got this in the wrong section... could a mod move it to the FS/FT/WTB/Giveaway section?