Windows 10: Error at shutdown

I get this message pretty much every night I shut down the computer. I had it while using windows 8.1 and when I upgraded to windows 10 I was still having the issue.




:)

 

Kernel power error at shutdown

I performed both SFC and DISM and they both found nothing. It is a very fresh install of Windows so I expected that. Here is a link to the error log as per your instructions. I hope this helps

Error log:

Meet Google Drive – One place for all your files

 

Memory Reference Error at Shutdown

Hi I tried what you had suggested but to no avail.

Even in safe mode this is what I got

Microsoft Windows [Version 10.0.10586]

(c) 2015 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Scanhealth

Deployment Image Servicing and Management tool

Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]

The component store is repairable.

The operation completed successfully.

C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth

Deployment Image Servicing and Management tool

Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.

Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

 

Open CMD as Admin, and run sfc /scannow then reboot. Hopefully that will fix any system files that may be causing that.

 

Where is command prompt located in windows 10? I can't find it.

 

Click on the Start button, or if you have Cortana on the taskbar, click in the search box. Just start typing "command", and it should show as a result. Right click to run as admin.

 

That's why I did but it keep searching and searching but nothing coming up.

 

Finally found it by searching files and folders. This stinks though I can't find my snipping tool either. Cortana is just a black blank screen with the dots going across the top like it's searching but nothing comes up. Anyways here is the results of the scan. Please I need help now =\



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Check these threads out. Hopefully one has the answer:

Solved sfc /scannow found corrupted files but could not fix them. - Windows 10 Forums

Solved SFC /ScanNow Corrupt Files DISM fails - Windows 10 Forums

 

Right click

, select Command Prompt (Admin)





The Snipping Tool can be found under All apps in the Start menu in the Windows Accessories folder.

 

As I stated I had this problem before installing Windows 10 I had the problem with Windows 8.1. Do you think this will still solve my situation?

 

Ok, I did this command in command prompt Dism /Online /Cleanup-Image /RestoreHealth and then ran sfc /scannow at which is said it successfully did whatever it's supposed to successfully do. When I went to restart I got the same error as I posted in my originally post. However when it came back on after the restarted and I ran sfc /scannow again nothing was found. So I restarted again no error message. Going to play a couple days to see if it's fix so please leave this thread open for me. If it's fixed I'll come back and mark it as solved.

 

Good to hear. Hope it's all fixed for ya!

 

It was fine for two days but now I'm getting the same exact error again. Same problem.

Is there a way to see which file keeps getting corrupted? If it's a program I don't use I'd rather uninstall it.

 

Should I start a new thread?

I did a scan today after the error on shutdown earlier this morning and this is the results. It finds no more corrupt files yet I'm still getting the message on shutdown. The same message from original post.