Windows 10: Error code: 0xc0000098 on new device.. please help

I just bought Microsoft Surface Pro X last month and only used it once. Yesterday I used it a little and then I shut it down. Few minutes later, I remembered that I wanted to do something, so I turned on the device and there was a blue screen saying that “your PC/Device needs to be repaired…. File: \BCD Error Code: 0xc0000098“and then the last line says:“Press the Windows key for Firmware Settings”I tried pressing the Windows key but nothing happened, I also tried holding the power button for 10 seconds and then restarting the device and it still the same, that screen won’t change! I did this

:)

 

Need help to resolve Windows 10 Error Code: 0xc0000098 (your PC/Device needs to repaired)

I recently moved to windows 10 from windows 7.
Once I restarted my PC, it was stuck to Operating System Not Found.

Then I used bootable USB to repair a laptop.

On the first go, I tried below steps.

1. Enabled External Boot Device in boot setting menu
   
2. Completed language setting
   
3. Clicked on Repair your computer which is just below Install Now option
   
4. Opted for Troubleshoot option
   
5. Went to Advanced options
   
6. Clicked on Startup Repair
   

After all the above steps, it just stuck to a blue page mentioning Error Code: 0xc0000098

Now every time I try to repair a laptop using a bootable USB, it always stuck to this blue page. I have posted a video having this problem .

 

Need help to resolve Windows 10 Error Code: 0xc0000098 (your PC/Device needs to repaired)

Find this article here

Please try these:

Please follow 1 to 5 step (as you've stated on your question) then

1. Click Command Prompt and then type the followings and press enter after every command:
   
   BOOTREC /SCANOS
   
   BOOTREC /FIXMBR
   
   BOOTREC /FIXBOOT
   
   BOOTREC /REBUILDBCD
   
2. Please restart your computer.
   

It should work now.

 

error code: 0xc0000098

Hi,

The the 0xc0000098 error can appear due to a corrupted BCD (Boot Configuration Data) file. This can be due to a change in the hardware. There is also a possibility that Windows files or the hard drive was damaged on some cases. In this case, we suggest to boot
from windows 10 installation disc and kindly follow the steps provided by
Teemo Tang on this
link.

Should you have further concerns, feel free to post.

Regards.