Windows 10: Error code 0xc0000409 when trying to launch Cisco Anyconnect, ucrtbase.dll somehow faulty...

Discus and support Error code 0xc0000409 when trying to launch Cisco Anyconnect, ucrtbase.dll somehow faulty... in Windows 10 Software and Apps to solve the problem; Dear Community,I'm experiencing several issues on my Desktop PC, OS: Windows 11 Pro, 22H2 64 Bit, Build 22621.1992, Windows Feature Experience Pack... Discussion in 'Windows 10 Software and Apps' started by MikaSah, Jul 22, 2023.

  1. MikaSah Win User

    Error code 0xc0000409 when trying to launch Cisco Anyconnect, ucrtbase.dll somehow faulty...


    Dear Community,I'm experiencing several issues on my Desktop PC, OS: Windows 11 Pro, 22H2 64 Bit, Build 22621.1992, Windows Feature Experience Pack 1000.22644.1000.0I tried several ways to get Cisco AnyConnect 4.10.07061 to run 4.10.07062 isn't available to me, but also doesn't seem to be working under similar conditions. It makes no difference if I try to launch the client by mouse-click, terminal or restart the "vpnagent.exe" "Cisco AnyConnect Secure Mobility Agent" service in service.msc, etc., I always get the following "Adminstrator Message" as response:The VPN service is not availabl

    :)
     
    MikaSah, Jul 22, 2023
    #1
  2. Carlo Fer Win User

    Cisco AnyConnect

    Hello
    Xiu RuLim,


    It seems that there are some traces in the registry left even after uninstalling the program.
    I suggest that you follow these steps to delete the registry keys related to Cisco AnyConnect.

    Disclaimer: The steps below includes system registry modification. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection,
    back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

    Make sure to backup registry first, please refer to this support article:
    How to back up the registry in Windows. Please follow the steps below:

    1. Press Windows key + R. The run dialog box will open.
    2. Type regedit, then press Enter.
    3. Browse to the following location: HKEY_CLASSES_ROOT\Installer\Products\
    4. Within the Products folder, locate and delete the registry key which contains product information for
      Cisco AnyConnect Secure Mobility Client.

      ◦Each registry key within Products is an alphanumeric string. Select the first key and look on the right side for ProductName REG_SZ Cisco AnyConnect Secure Mobility Client. Go through each key in the Products folder until you find the one for Cisco AnyConnect
      Secure Mobility Client.
    5. Close the registry editor.
    6. Once done, try to start the installation for Cisco AnyConnect.

    Hope this helps. If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.
     
    Carlo Fer, Jul 22, 2023
    #2
  3. Cisco Anyconnect interface stopped working in windows 10

    Hi,

    I suggest you to try the resolution given under username thx1e
    in the below link and check if it helps;

    Redirecting

    If the issue still persist, you may try to run the program in compatibility mode and check if it helps;


    • Right click vpnui.exe in the “Cisco AnyConnect Secure Mobility Client” folder. (you may have it in “C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\).

    • Choose Troubleshoot compatibility.

    • Choose “Try recommended settings”.

    • Click “Test Program”. This will open the program.

    If the issue still persist, you may contact the Cisco support team for a software upgrade to work the program in Windows 10. Please click on the below link to go to the Cisco support website.

    http://www.cisco.com/c/en/us/support/index.html



    Let us know if you need further assistance, we will be glad to help you.
     
    Rishad K T, Jul 22, 2023
    #3
  4. Error code 0xc0000409 when trying to launch Cisco Anyconnect, ucrtbase.dll somehow faulty...

    Cisco AnyConnect error Failure the credential are invalid.

    I am running Windows 10 on a Lenovo ThinkPad. I am using Cisco AnyConnect to tunnel into my employer network. Suddenly today, I receive an error Failure the credential are invalid.

    OT:

    Cisco AnyConnect
     
    CarolBuckner, Jul 22, 2023
    #4
Thema:

Error code 0xc0000409 when trying to launch Cisco Anyconnect, ucrtbase.dll somehow faulty...

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