Windows 10: Error Code 39 when installing usb device DAC/AMP SMSL M3

Hi, when I was trying to install SMSL M3 on my Desktop the drivers can't be found by Windows and the error code 39 appears. I've tried uninstalling and reinstalling the device several times but without success. What could I do?

This is my Windows 10 version and build:

Version: 20H2

Build: 19042.870

:)

 

All USB storage devices have code 39 error

Hi Ilya,

Please answer these questions to assist you better.

• Do you get same error codes in the Device manager too?
• Does this issue occurs in other hardware components like keyboard and mouse?
• What is the make and model of your computer?
• Do you get same error when you connect your extenal hard drive to a different computer running Windows 10?

I appreciate the troubleshooting steps you have tried to resolve the issue.

I suggest you to check in Device Manager and check if you get the same error code. If yes follow link and perform the troubleshooting steps suggested under
Code 39

Error codes in Device Manager in Windows.

Error codes in Device Manager in Windows

Do let us know if the same code 39 shows under all USB storage devices. Thank you.

 

Code 39 error for Imaging Devices

The Event Logs indicate that there may have been a previous Logitech camera installed.

Did you have a Logitech camera installed and did it too give the "Code 39" ?

Also, for the device presently giving the "Code 39" can you confirm the Class GUID for the device:

In the Device Manager right-click the device giving the "Code 39" > Properties > Details, then choose "Class GUID" from the drop-down menu under "Property".

What is listed under "Value"?

 

Code 39 error for Imaging Devices

Okay, so I've looked all over the internet for some way to resolve this issue and it's got me beaten. In the device manager, all devices that are connected under the "Imaging Devices" section give a code 39 error:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

{Bad Image}

%hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0x

The devices in question are a Creative Webcam and an Epson printer/scanner combo (I've also tested with another logitech webcam and I get the same error). I've checked the USB ports themselves and they seem to function correctly, and I've uninstalled/reinstalled
the drives, using both those that windows finds automatically, as well as those that are downloaded from the manufacturers web. Regardless of what I do, after the drivers are installed, I get this Code 39 error.

Note too that I've tried the Windows troubleshooter apps and simply get the message that Windows cannot identify the problem....

Any help on this would be appreciated as I really have no idea what else to try as all the pages I've found relating to this error seem to be resolved by simply rolling back or updating the drivers (and I can't rollback as this is fresh Windows 10 install).

Cheers!