Windows 10: keep getting error code 0xc0000005 when trying to either open a app or when shutting down my pc

Discus and support keep getting error code 0xc0000005 when trying to either open a app or when shutting down my pc in Windows 10 Software and Apps to solve the problem; I keep getting error code 0xc0000005 when trying to either open a app or when shutting down my computer is there a way that I can repair this problem.... Discussion in 'Windows 10 Software and Apps' started by BryceF250, Aug 20, 2018.

  1. BryceF250 Win User

    keep getting error code 0xc0000005 when trying to either open a app or when shutting down my pc


    I keep getting error code 0xc0000005 when trying to either open a app or when shutting down my computer is there a way that I can repair this problem. I am currently using windows 10.

    :)
     
    BryceF250, Aug 20, 2018
    #1

  2. Error code 0xc0000005

    Hi Samuel,

    If running your antivirus software to scan for malicious programs does not help, I suggest disabling Data Execution Prevention. It's a built-in feature on Windows for protecting your computer. Some programs may not be compatible with this feature and opening
    the app or game will cause 0xc0000005 error.

    To disable it, log in using an admin account and follow these steps:

    1. Press Windows key + R, type sysdm.cpl and press
      Enter.
    2. Click the Advanced tab > Settings button.
    3. Click the Data Execution Prevention tab.
    4. Select Turn on DEP for all programs and services except those I select.
    5. Click Add and open the problematic executable file/game.
    6. Click OK.

    Let me know how it turns out.
     
    Aileen Alf, May 27, 2020
    #2
  3. Naresh_K Win User
    GameBar.exe, version: 2.24.1812.5004, Exception code: 0xc0000005

    Hi,

    Thank you for writing to Microsoft Community Forums.

    The error code that you have provided: 0xc0000005
    is usually due to access violation. You can read more about it in article:

    You receive a "0xc0000005 Access violation" error message
    . A hotfix is also provided in the same article.

    Alternatively you can try few more things:

    Method 1: Try the steps provided in the article:
    Troubleshoot Game Bar on Windows 10
    .

    Method 2: Reset the Xbox app.

    1. Open Settings app from Start Menu or using WIN+I hotkey.
    2. Then
      click on Apps and make sure you’re in Apps & features section.
    3. Click on Xbox app and then click on Advance options.
    4. Then click on Reset.

    Method 3: Reinstall XBOX App.

    1. Open Powershell and run it as Administrator. To open it, you can right click on Start menu.
    2. Then type the following command:
      Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage
    3. Restart your computer.

    If you need any additional help, please provide the event viewer logs so that we can do the research and get back to you.

    Hope it helps.

    Happy New Year. Have a great year ahead!
     
    Naresh_K, May 27, 2020
    #3
  4. keep getting error code 0xc0000005 when trying to either open a app or when shutting down my pc

    error code 0xc0000005

    Hi,

    The error code 0xc0000005 usually appears in the following situations: access violation error, application is unable to start & Windows installation error.

    Here is a guided walk-through that provides steps to help to resolve issues with Windows Updates. Be sure to follow the steps in order:

    Fix Windows Update issues.

    Regards.
     
    Rolando Vil, May 27, 2020
    #4
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keep getting error code 0xc0000005 when trying to either open a app or when shutting down my pc

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