Windows 10: Error codes and disappearing usbs

I have been using a cruzerglide 256gb usb for mp3 files. I recently bought a sandisk ultra usb 3.0 w/512 gb. Trying to transfer mp3 files to the cruzer glide from the sandisk ultra. When starting, the computer recognizes the cruzer but when I attempt a transfer, gives error code 0x80070003 or ox800701b1 and the cruzer disappears from the list of devices altogether.

:)

 

All USB storage devices have code 39 error

Hi Ilya,

Please answer these questions to assist you better.

• Do you get same error codes in the Device manager too?
• Does this issue occurs in other hardware components like keyboard and mouse?
• What is the make and model of your computer?
• Do you get same error when you connect your extenal hard drive to a different computer running Windows 10?

I appreciate the troubleshooting steps you have tried to resolve the issue.

I suggest you to check in Device Manager and check if you get the same error code. If yes follow link and perform the troubleshooting steps suggested under
Code 39

Error codes in Device Manager in Windows.

Error codes in Device Manager in Windows - Microsoft Support

Do let us know if the same code 39 shows under all USB storage devices. Thank you.

 

BIOS error codes

So I have motherboard with installed small LED screen, which presents BIOS error codes.

Where can I find a list of those errors. And I don't mean beep codes, but the "number" codes.

Ex after installing sound card, the motherboard startup fails with the code 15.

Example picture of code is here.

 

USB Devices not work - code 38

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving an error Code 38 for USB mass storage device. I’ll certainly help you with the issue.



The error code 38 states that Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. It is caused because the driver could not be loaded because a previous instance is still loaded.
For more information, see
Error codes in Device Manager in Windows.



I would suggest you to refer the troubleshooting steps mentioned below:



Method 1: Reboot your computer



The simplest way would be to reboot your computer and check if that helps.



Method 2: Rollback the driver



If the issue persists, I would suggest you to try rollback the driver and check. Refer the steps mentioned below:

1. Press and hold the Windows key + X, and select
   Device manager.
   
2. In Device manager, expand Universal Serial Bus controllers.
   
3. Right click on USB Mass Storage device and select
   Properties.
   
4. Navigate to the Driver tab and click on
   Roll Back Driver.
   
5. Restart the computer.
   

Method 3: Reinstalling the driver



If the issue persists, I would suggest you to try reinstalling the driver and check. Refer the steps mentioned below:

1. Press and hold the Windows key + X, and select
   Device manager.
   
2. In Device manager, expand Universal Serial Bus controllers.
   
3. Right click on the USB Mass Storage
   device and click on Uninstall.
   
4. Uncheck the box Delete the driver software for this device
   and click on OK.
   
5. Restart the computer.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator