Windows 10: Error Create Microsoft Account

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Creating or signing in to microsoft account

Hi Gloria,

The error code that your are getting when adding an account is usually caused by the following:

• Your phone has an incorrect date and time set.
• You do not have a data connection.
• Your phone is in a "bad state."

We suggest that you follow the steps on this link to set up your Microsoft
Account on your device.

Keep us posted for further assistance.

Regards.

 

Microsoft Account Sign in instead

Hi Kaleb,



Do you get any error message? If yes, what is the exact error message?

Are you trying to convert the local account to Microsoft Account?



I would suggest you to test the issue by creating a new Microsoft Account and check if it works. To create a new user account, refer to these steps:

• In start menu search type “user” without quotes.
• Click on Add, edit, or remove other users from the list of results.
• Under Other users, click on Add someone else to this PC.
• Follow on screen instructions.

Let us know the results.

 

Cannot create Microsoft Account.

Hi Ranjith,

Thank you for posting in Community.

We understand your concern and we will provide the information required to resolve the issue.

Before we proceed, I would like you to provide the information stated below:

1. Are you trying to create a new Microsoft Account but unable to?

2. Are you trying to convert/change the local account into a Microsoft Account?

3. If you are unable to create a Microsoft Account, can you provide the error message that you are receiving while creating the account?

If you are trying to convert/change your local account into a Microsoft Account, follow the steps below

How to convert a local account to Microsoft Account:

• Press “Windows + I” keys to open settings.
• Select Accounts.
• Tap or click Switch to a Microsoft account and follow the on screen instructions.

Also refer to the article, Create a user account provided in the link below

Create a user account in Windows - Microsoft Support

Hope this information helps