Windows 10: Error DGXI_ERROR_UNSUPPORTED when I play any game for more than 10 minutes Win11

I have an HP Omen dh0135tx with Nvidia GTX1650 GPU running Windows 11 with Nvidia driver version 536.23. I have a 24-inch 60Hz monitor attached via HDMI.Whenever I start playing a game, after 10-15 mins of playon either the monitor or the laptop display, the display goes blank and after 30 seconds, the monitor gets disconnected and the laptop display turns on and I get the error "Error Initializing Device DirectX 11 DGXI_ERROR_UNSUPPORTED, screenshot here. My current DirectX version 12.I tried searching for newer drivers on HP's official website but looks like they don't have Windows 11

:)

 

Exception code: 0xc0000005 error when playing games, after playing for around 5 to 10 minutes the game starts to freeze and then crashes.

error when playing games, after playing for around 5 to 10 minutes the game starts to freeze and then crashes.

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

Resolving Blue Screen errors in Windows - Microsoft Support

Hope this helps. Keep us posted on the status for further assistance.

 

Can't play pyramid solitaire game in Windows 10

Hi Lee,



Thank you for posting your query in Microsoft Community.



Please share this:

• 
  Are you playing the game online or offline?
  

I suggest you to try installing the game in compatibility mode and check:

Follow these steps to install the game in compatibility mode.

• 
  Download the game from the manufacturer’s website.
  
• 
  Right-click on the game setup file and click on
  ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 10 from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
  
  
  

Hope this helps. Feel free to get back to us for further queries. We will be happy to assist you.



Thanks and regards,

Jenith