Windows 10: error event bugcheck 0x00000124 (0x0000000000000007

hi, it's a couple of weeks my lenovo all-in-one freezes or reboots leaving in the events a bugcheck error 0x00000124 (0x0000000000000007

i quoted the first parameter (7) because i read somewhere in microsoft it could be a hardware problem, but neither ram check nor disk check reported any failure. it could be a temperature problem but no hot spirits come out from the monitor.

Any other check to try or just straightforward delivery to lenovo?

thank you so much

:)

 

System Reboot for Bugcheck 0x00000124


Hi Guys,

I recently purchased a MSI laptop (GT72VR 6RE), and upgraded Win 10 version from Home to Pro. Performed the upgrade as soon as I fired up the laptop for the first time.

Last couple of weeks, while working on Google Drive (via Chrome) the computer will suddently lock up, and after couple of seconds reboot.

Checking Event Viewer, it shows the following events:



Details for the listed events in sequence:

• The previous system shutdown at 4:48:27 PM on ‎5/‎09/‎2016 was unexpected.
• The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
• Audit events have been dropped by the transport. 0
• The driver \Driver\WUDFRd failed to load for the device ACPI\ENE0110\5&14353508&0.
• A corrected hardware error has occurred.
  
  
• A corrected hardware error has occurred. (same as above)
• The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffe0002c0c2028, 0x00000000be000000, 0x0000000000800400).

It has happened twice so far and that has me bit worried.
Previous one had the following bugcheck error:

• The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800765cd8b8, 0x0000000000000000, 0x00000000000000a0).

Would really appreciate if someone can point out anything.

It is a brand new laptop (couple of weeks old). And both the times when it crashed, I was using Chrome (google drive, or writing email etc), wasn't playing games. The CPU/GPU isn't overclocked either.

Thanks in advance.

 

BugCheck Error Event ID 1001

Hello,

I have been running into an issue lately and cannot figure out the root cause. I have been getting a stop error (BSOD) and when I check the event viewer I see this error.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffff888d3be1a028, 0x00000000fe000000, 0x0000000000801136). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 593e7c9e-6e0e-441a-9973-3083f449593f.

I do have copies of the dump file and a saved copy of the event viewer. Not sure where I can upload them for viewing. Any help with this would be appreciated.

Thank you,

Guy

 

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124

This happens about once a week. Can someone please tell me why and help me fix it?

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffff8005c9fe58f8, 0x0000000000000000, 0x0000000000000000).