Windows 10: error in smart card reading, longmai app

error in smart card reading, longmai application,

:)

 

Smart Card not reading CAC

Hi,

After a microsoft update a few months ago my smart card reader no longer recognize my CAC. When I would try to log onto military sites, it would say no certificates present. On activclient (middleware), it would say no card reader detected. I am using a
SCR331 and a Stanley global as card readers. However, I know my CAC and the readers are good because both work with no issues on my laptop and at work. I also know my desktop (which is the issue) use to work fine until I did the update. When I rolled back
the update, the issue was still present.

I have read and used all the steps and tips I could find on Military CAC to no avail. Under devices, I can see both smart card readers and both have newest drivers. Under services, certificates and smart card readers are running and automatic.

I have seen this very issue posted many times on the help forms and the few actual suggestions I have tired. Helping to find a solution would not only help me but many others with this same issue.

Please help! Thank you.

 

Connect a smart card

Thank you Yasir; I read the content in the link provided; the problem I have now is not to ask for smart card when log on but to connect a smart card when update applications. Do you have a suggestion for that?

 

Smart card issue - "The smart card cannot perform ..."

Hello all,

sorry in advance for my English I'm French

I have an issue since I changed my computer last week. I use a French government website since 6 years who need a physical smart card with a certificat inside to run the website (1st step => the website read the smart card / 2nd step= the system ask me the PIN code of the smart card / 3rd step = the website run)

Since my new computer, I always have the same message when I want to run the website. "The smart card cannot perform the request operation or the operation requires a different smart card". System ask me with certificate I want to use so this step is normal (look screenshot)



but after, system never ask me the code I'm blocked (see screenshot)





I try on my old computer with the same card reader, same drivers etc... and it works great. I read multiple articles concerning this kind of issue but impossible to fix it. Drivers are update, the system is update.

Thanks you so much for your help.

Regards