Windows 10: error in updating MS photos in Win 10 pro

How solve error while updating windows 10 photos appSee image

:)

 

Error Message when updating from Win-7 to Won-10

Bree
I followed your suggestions (2nd Aug 19) for installing Win-10. Made the bootable flash drive successfully through the media creation tool. But when I attempted to upgrade and activate to Win-10 (64 bit) from within Win-7 (Pro-32 bit), I got the following error message:

Error # OxC1900101-Ox20017. " The installation failed in the SAFE_OS phase with an error during BOOT operation"

I read the diagnostics under this error number and carried out the proposed fixes, i.e. update Win-7, uninstall Malwarebyte antivirus, disconnect all external hardware, e.g. printer, scanner, external hard drives. I then tried to repeat the steps to do the upgrade through the Win-10 bootable flash drive as before. Got the same error message.
Appreciate any further comments and suggestions as to (a) what does a failure in the SAFE_OS during boot operation mean, (b) what can I do to solve it. Is this anything to do with the hardware in my computer? I listed these in my first posting above.
Thanks for any help

 

ms continues to send bad updates for win 10.

Hello Sangeeta, Thank you for taking the time to reply.

I have 3 failed win 10 updates but windows is not showing their file numbers. On 8/19, 8/18 were both failed code 80240020. One on 8/16 was fail code 80200001. On 8/15 fail code was 80240020. There were many more but I removed them following instructions
from another help site. I also was able to run a update troubleshooter after that removal which said it corrected a registration error. The problem has obviously not gone away.

My concerns have greatly increased after speaking to a microsoft employee. He said the problem was with missing updated drivers for win 10 and that ms would not update them as the computer was assembled by HP. This is curious for three reasons 1. HP says
they do not provide drivers for this update without a service fee , although in the past they have always had other such drivers on their free download site. 2. MS notified me that my system was acceptable for upgrade. 3. The MS emploee also said there would
be a fee to correct the problem.

I also wonder why these pre installation files are being sent out and why would they be looking for new drivers when win 10 has not been installed. This is a win 7 machine. Curiously I also have an HP notebook with win 8.1 pro which is having the identical
problem. The 7 machine is 3 years old while the win 8.1 pro is just over a year old.

 

How to get the Windows 10 2022 Update version 22H2 Win Update

I wish things are that simple. My error code was 0x80246017, and I don't have KB5020435 installed so it's a dead end. BTW, MS lists like 6 or 7 error codes of the format 0x8024xxxx on the "troubleshooting WU problems", and when you chose next step, it suggests generic steps: run WU troubleshooter, check if your disk has no errors, is your remote disk is accessible, etc. Same as MS community; each similar error has completely different cause and (re)solution. MS in notorious for this- if it works then OK, if it doesn't then good luck.