Windows 10: error is preventing excel from working correctly

i keep getting this error and I can't open my files. howto fix?

:)

 

Excel

When opening an Excel spreadsheet, an error message comes up, that says "We're sorry, but Excel has run into an error that is preventing it from working correctly. Excel will need to be closed as a result. Would you like us to repair it now?" then gives
three options, Repair Now, Close, and Help. I have pressed Repair Now, twice. It just closes the sheet. When I go back in, the same thing happens. Any suggestions?

thanks.

 

error message on Excel

Hello,

I get a message when I open an Excel document: "We're sorry. Excel has run into an error that is preventing it from working correctly. Excel will need to be closed as a result. Would you like us to repair now?" Then, I choose "repair now" and nothing happens.

What can I do?

 

Error: No work available to process

Hmm. Either it's put out errors and WCG is limiting the work units available, or the project list may not be set to supply other WU when one runs out. (if the problem lies here and not on your end)

On the options to your left, if you go into Results Status, select the computer from Device Name and then look through results see if either they were returned late, errors or any other kind of issue that would stop the servers supplying WU from that perspective.

If there are no errors then it's maybe down to your project list. So selecting Device Manager from the left menu and then clicking on the profile assigned to that computer and make sure that it's assigned to receive WU for other projects if they run out.

At least those steps will rule out problems from the WCG end.