Windows 10: error message "new cpu installed tpm corrupted" after turning laptop on

I stepped away from my laptop for an hour and when i came back the screen was black looked like it was turned off. I tried closing and opening the screen since this usually turns on the laptop, that dind't work so i pushed the power button. After this the following message was shown.



"New CPU installed. fTPM NV corrupted or fTPM NV structure changed.

Press Y to reset fTPM. If you have Bitlocker or encryption enabled, the system will not boot without a recovery key.

Press N to keep previous fTPM record and continue system boot. fTPM will not enable in new CPU, you can swap back to the old CPU to recover TPM related keys and data"







I choose the option N since that seemed like the savest option, after this the laptop started and said that there was trouble with my PIN and i had to set it again.

When i restart my laptop again in a normal way trough the menu, the same message is shown again.



I have an Ideapad 5 15, Ryzen 5 45000 with 16gb RAM. Windows 10 Home. The laptop is new





I did saw a notifcation this morning about a windows update, but i didnt click on it.

As far as i know i dont have an Bitlocker i have read that it's a windows 10 pro thing, and i have windows home

:)

 

Cannot Turn on TPM

Yesterday the TPM was locked on my laptop.

Following expiration of the lock-out period I updated the TPM from 1.2 to 2.0 in the bios.

Now when I try and prepare the TPM I get the error message detailed in the picture.

I have tried a number of actions to rectify including the following:

• Turned TPM off and on
• Disabled and Enabled TPM
• Cleared the TPM

Any ideas on how to rectify this?

The only thing to mention is that I updated the Bios to the latest version earlier in the week then I did the TPM Bios update.

 

Need help on whether to clear TPM on not

It's clear as mud. As far as I can tell, it's specific to Windows, not necessarily activated programs like MacAfee, games, etc etc etc. MS Office, I have no idea.

Here's a lengthy doc on it: https://docs.microsoft.com/en-us/wi...initialize-and-configure-ownership-of-the-tpm

 

TPM update

Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.