Windows 10: Error message - System thread exception not handled

Good morning,I have been using my laptop to teach English online to Japan. In the past week, it has stopped, given me this error message, and shut down. In the middle of a lesson, no less. This is not good for my teacher reputation!What can I do to fix it? I have not installed anything lately. I bought the laptop 3 years ago and it had Windows 10 then, I think.Thank you,Teacher Marguerite

:)

 

System Thread Exception Not Handled?

Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you to resolve this issue.

The System Thread Exception Not Handled error in Windows mostly occur due to incompatible or old graphics card drivers. System Thread Exception Not Handled error is often displayed along with the Blue Screen of Death

I suggest you to boot into Safe Mode environment and update your graphic drivers.

Method 1: Update drivers.

I suggest you to update graphic drivers and check if it helps. Follow the steps given below.

• Press Windows key + X key and click on
  Device manager.
• Search for Display Adapters.
• Right-click on the graphics
  card and click on Update driver software.

You may also download the latest graphic drivers from the manufacturer’s website and install them on your computer.

If the issue still persist, I suggest you to install the drivers in compatibility mode and check.



Method 2:



Follow the steps to install the drivers in compatibility mode.

• Download the drivers from the manufacturer’s website.
• Right-click on the installer and click on "Properties".
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope it helps. Do let us know if your issue is resolved. For any further information, feel free to contact us.

Thank you.

 

System Thread Exception not Handled

Hi.





Welcome to Microsoft Community.



The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED error happens when a system thread generates an exception that an error handler fails to catch.

In this case, the “System Thread Exception Not Handled” error seems to be due to the incompatible or outdated iTunes.



Let us uninstall and reinstall the latest version of iTunes and check it.

To do that click win+R (on the keyboard) -----Run windows appears---in the run bar, lets type Control Panel—click on the control panel icon----programs and features---in the list of programs, choose
iTunes and click uninstall.

Once done, kindly navigate to the apple store/website and download the latest iTunes.



I hope the above suggestion helps. If you need further assistance, get back to us and we will be glad to assist you.





Thank you.

 

SYSTEM THREAD EXCEPTION NOT HANDLED

Hi Cyrielle,

It's possible that your system is getting the "SYSTEM THREAD EXCEPTION NOT HANDLED" blue screen error due to outdated drivers. We'd like to learn more about your concern so that we could provide the proper resolution. We just have a few questions for you:

• Which build version of Windows 10 is currently on your computer? To check, click
  Start, type winver, and press enter. For example, 14393.1066.
• Did you make any changes to your computer before this started happening?
• Are you using a third-party antivirus program?
• What troubleshooting steps have you done so far?