Windows 10: Error Message when trying to give consent

Team, I am trying to provide consent for my son's account. I am getting the error: Something's not working It's not you, it's us.I think perhaps I selected USA for my son's account when setting it up, and my account as parent has a different country.that said, I was chatting with your representative, and we tried to change it but we weren't able to access my son's account because it requires parental consent first before it can be accessed.Can you please assist?my son's account is in my family group, and I can see the invite from my son's account, but not able to accept it, as the above error

:)

 

Parental Consent error message

Hello everyone.

I wonder if someone can help. I have set up my daughter with a Microsoft account so she can have her own gamertag when playing Minecraft. I am told I have to provide parental consent, which I am happy to do. I received an email telling me:

"Since your child is under 13, they need your help and consent to set up their Microsoft account. You’ll need to sign in on the next screen to get started."

Fine. I click the link, sign into my Microsoft Account and click through the first screen to get to the screen that begins:

"Step 1 of 2

Review the legal stuff..."

I check the right boxes on this screen and hit Next, and EVERY TIME I do this I get the same error message:

"Something's not working

It's not you, it's us.

TraceId: ................................"

This message doesn't even suggest what might be wrong, and I have had this issue constantly for the last 5 weeks. I just want my daughter to be able to enjoy her gaming under her own gamertag, but this is driving me nuts.

Please can anyone suggest how I might resolve this. I've already checked that we're both showing the same location in our accounts (UK).

Many thanks,

Mike.

 

the witcher demo

^ what they said will both work. i suggest updating directX, and in the future please try and list the exact error message... and i want a muffin.

 

Windows Update Error Message 0x80070543


Ya Ya Ya, there's over a hundred threads like this, ...

Anyway, started getting this error message a few days ago, and done a lot of searching on this error message, apparently it's not, uncommon.

In particular, the (currently) 4 updates that are being affected are:

• Update for Windows 10 Version 1511 (KB3173428) - Error 0x80070543
• Security Update for Windows 10 Version 1511 (KB3172729) - Error 0x80070543
• Security Update for Adobe Flash Player for Windows 10 Version 1511 (KB3174060) - Error 0x80070543
• Cumulative Update for Windows 10 Version 1511 (KB3176493) - Error 0x80070543

The actions I've taken to date are:

1. Uninstalled firewall program (comodo)
2. Uninstalled anti-virus (Avast)
3. Reset the windows update catalog on local machine.

So the above errors are with the above done.

What other steps should I be taking to resolve the issue?

Below is notations for when I actually add to this thread.

1. Attempted to use the troubleshooter, no dice.