Windows 10: Error Messages when opening Word

Discus and support Error Messages when opening Word in Windows 10 Software and Apps to solve the problem; I'm hoping someone can point me to a way to eliminate the error messages below when my neighbor opens Word, Excel or Powerpoint. Background: I... Discussion in 'Windows 10 Software and Apps' started by gzt7d8, Oct 17, 2015.

  1. GZT7D8
    gzt7d8 Win User

    Error Messages when opening Word


    I'm hoping someone can point me to a way to eliminate the error messages below when my neighbor opens Word, Excel or Powerpoint.

    Background: I helped a neighbor upgrade from Windows 7 to Windows 10. All went well and there were no problems. They had Office XP with Frontpage (yes that is old) loaded on Windows 7 and it worked fine. When you opened it there were no error messages after the upgrade was completed.

    About a week later they wanted a clean install on the laptop because it had been awhile since they ever did that. I helped them do a clean install, Windows 10 Activated successfully so now it was time to reload the applications.

    After we loaded Office XP on the machine we started getting theses messages at the point it was loading. Eventually you would get to the application and it was fully functional.

    I put the screen shots in the picture included in this post. I'm hope someone can give me some pointers where to look to and eliminate the problem.

    Thanks for listening.



    Error Messages when opening Word [​IMG]


    :)
     
    gzt7d8, Oct 17, 2015
    #1
  2. ABI99 (2)
    Abi99 (2) Win User

    [ASHA 501] Most of the apps can't install from nokia Store..

    We need the error message word for word, please. When exactly do you get that certificate message: When opening the store, or when downloading an app? Which app?
     
    Abi99 (2), Oct 17, 2015
    #2
  3. ENTEGY
    Entegy Win User
    HTC RADAR, READING OFFICE ATTACHMENTS IN YAHOO

    What is the error message you get when attempting to open a Word document on the phone?
     
    Entegy, Oct 17, 2015
    #3
  4. JOERGI
    Joergi Win User

    Error Messages when opening Word

    The error message is Error 1706 about Setup.hlp or rather PROPLUS.MSI, which cannot be found.

    Seems to me like it again needs the CD/DVD with the Office files on it. Have you tried inserting it again, pointing to it in this dialogue and then hitting Ok?

    Second point: I know there has been a Service Pack 3 for Office XP. Have you installed that one (and newer updates) again? Maybe having all current Office updates helps...
     
    Joergi, Oct 17, 2015
    #4
  5. JOERGI
    Joergi Win User
    Joergi, Oct 17, 2015
    #5
  6. GZT7D8
    gzt7d8 Win User
    gzt7d8, Apr 5, 2018
    #6
Thema:

Error Messages when opening Word

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