Windows 10: Error on Free Games

Hi, I know Quantum Retribution is going free today and I would like to claim it. But there's an error and here's how it says:


"Something happened on our end. Waiting a bit might help."

AFgplzrUnkSUiIXF.0.0.40.5

2020/04/21 - 10:23:04 UTC


I have retried and no luck. Does anyone know how to solve this? Thanks!

Try that again Something happened on our end. Waiting a bit might help.

:)

 

0xc000007b error of games

Hi Giuliano,

The error that you received usually appear when you're trying to run a 32-bit application or program on a 64-bit operating system. This may also appear when you're not running the application as administrator or there could be other software with virus infection
or corrupted files that are causing this issue.

For us to isolate and address this problem, we would like to know the following:

• Were you able to open those games before?
• If yes, were there any changes made or updates installed before you start receiving this error?
• What were the changes made or updates installed?

Noting the troubleshooting steps that you've already tried, we suggest uninstalling and reinstalling one of the games in which the error appears and see if you still encounter the same error after the reinstallation.

Looking forward to your reply.

Regards.

 

Error Code On Store

Hi Nixodus,

To download a game without this error, we suggest that you try resetting the Windows store with the following steps:

• Press Windows Key + R.
• Type, WSReset.exe, then hit enter.

Update us on the result.

Regards.

 

Issue with Gaming resolution in Lumia 535.

Hi Balavarisrikanth,

• What is the exact issue are you facing games? Is it a online game or playing through any app?
• Is this issue specific to any game?
• Do you get any error message while trying to play?

If you are facing this issue with store games, I suggest you to try the steps mentioned in the below article and check if this helps.

Lumia troubleshooting and repair

https://support.microsoft.com/en-us/help/10280/lumia-troubleshooting-and-repair



Note: From the above link navigate to Other problem
> Problem not listed in the troubleshooting tool and try the steps.

Kindly let us know the above information and status of the issue to assist you further.

Thank You.